Reply to Message
What you are really doing is providing leadership by operating at the value level. This approach will work every time and the suspicion is verified by the positive results received from your CIO.
Your positive effort results from your click upattitude, looking to yourself as the solution and implementing a process not a method to address the problem.
By thinking like the CIO you gain a powerful ally. This strategy is directed at getting everyone on the same page (eliminate surprise).