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DOWNLOAD: Remote control tools

http://techrepublic.com.com/5138-10586-5675339.html

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I like VNC too (the price is right), and I really like dameware as well.

It looks like you left SMS out though...it has remote possibilities (plus a lot more), and probably would have been in my top5.

Another web-based remote-control tool is LogMeIn, at LogMeIn.com. Priced like GoToMyPC, but with a free option for screen control only (free is good). I found it works well with I.E. 6, not quite as well with Firefox 1.0. Convenient for short term needs when working with out-of-town customers.

One of the most important considerations in selecting a remote control application is how the the traffic between systems is encrypted. Without good encryption of the data stream as well as the sign-on authentication you have opened a big door for others to access your system. I found Remote Admin to have good encryption of the sign-on and data stream. I have not evaluated the other suggested products but you should before selecting a solution.

Recently McAfee & Symantec's new virus engines are detecting RAdmin and certain dlls as a virus. As a consequence, they either quarantine or delete them. It also stops the service from starting as well.

A simple way of vastly enhancing the security of VNC remote access is to tunnel it through an SSH session. SSH not only offers industrial-strength encryption, but compression, file transfer, and remote command-line interface capabilities as well. Go look at http://openssh.org, or do a search on the web for vnc ssh tunnelling.

Webex offers WebEx Support Center (for use with attended machines), WebEx SMARTtech (for use with unattended machines), and most recently, MyWebEx PC (similar to GoToMyPC).

I am surprised that NetSupport Manager is not on the list. It is an application most similar to NetOp, is consistently rated at the top of its class, has multiple levels of security, and has a unique cumulative licensing model. We have used it for several years for remote clients all over the country and it works flawlessly.

Cool - I used Ateliar and it is really good - no software to install on client..works well.

Upon revisiting the list, it seems that enterprise scale products may have either been overlooked, or deliberately excluded.

Correct - I was focusing more on the no-cost/low-cost products.

you'll definitely wish to includes WebEx's MyWebEx PC product.

I think for Windows 2K/2K3 domain environments especially, DameWare is the way to go. It offers so much for a very good price.

I like to use a software called Besoft Monitor I have use it for 3 years and I love it.
The only downside is that is only in spanish

For Windows environments Microsoft's NetMeeting is still usable, and don't overlook Remote Assistance/Remote Desktop in Windows XP.

Was at Networld+Interop and the Funk software Remote Control product was pretty cool.

http://www.funk.com/remote_control/default.asp

Gives some granularity to configuring remote console activity, as well as a push install option.

Have you tried NetSupport Manager?
If so, is it a good product?