CM ......... can't go wrong
Glad to meet another that understands the relevance of ITIL & Six Sigma methodologies...............and it's importance & relevance in our industry. Currently, we're reviewing our Change Advisory Board, Service Desk and the CMDB. Not a good month. :-}
Question though:
Do (you) also use MOF as well?
We apply ISO to programmers....do you apply this to other areas? If so which one(s)?