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Whether your firewall is hardware- or software-based it's a terrific target for experienced hackers and at some point it will fail. How you prepare for that failure and the actions you take following the failure are critical. Our comprehensive Firewall failure plan checklist contains two sections: a checklist of critical information to have on hand and a list of techniques for troubleshooting both operational and non-operational firewall failures.

Download and review the chart:
http://techrepublic.com.com/5138-1009-5703151.html

Then, use this discussion thread to let us know if our Firewall failure plan checklist provides helpful information and if there's anything we can do to improve the document's format or content.