The Head of MS Tech is away at the moment I should have realized that with Vista coming so soon I wouldn't have got him.
As things stand at the moment I'm supposed to try a Rescue install and wait for MS to ring back on Thursday between 1.30 to 2.00 PM.
I have this terrible sinking feeling in my guts that it's going to be exactly the same as the problem that I ran into with SP1 for XP. When every possibility had been exhausted by MS I was told to ring them when I had a fix.
That was an incompatible DVD Player that caused that problem and took ages to find out. I just don't want to go through the entire thing all over again particularly as the woman in question isn't capable of listening.
Tonight when I picked up the computer I told her that I was going to wait for a phone call from MS Tech Support and that would be between 1.30 to 2.00 PM Thursday and she promptly replied that I could return the computer after 12.30 as she would then be home. Currently with all he drugs that the quacks have her on she's not overly reasonable and I really don't want to make things worse.
Now what was it that I was saying about
No Good Turn Ever Goes Unpunished? 
Personally I think that I'll be stuck with a In Place Install from the original install CD and just adding SP1. It doesn't need any more than that for the little use that it's going to be getting.
Col