Knowledge Management has been with us for a number of years. Many products have produced similar functionality to "Watson". The main difference is that Watson is suited to a technically homogeneous organization.
So, when you have several different divisions across boundaries, i.e. states or countries, and they have their own internal infrastructures, i.e. Outlook, NOTES, GroupWise and MS Office, Smart Suite, Corel Office, and MS, Linux, Novell, then Watson will simply not do. In heterogeneous environments products like Watson are far to proprietary.
For the a time now we have been using/evaluating ENFISH, http://www.enfish.com/ which combined with our Lotus NOTES/Domino primary collaboration tool, offers a much better KM tool than Watson. IBM had/has a KM tool but the costs for us were not agreeable.
However, as with all vendors, I have no doubt that Watson's makers will review the evolution of their product and may offer a more holistic product.
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