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IT Managers can easily get caught up in day-to-day operations and activities and lose sight of important management behaviors. Whether you're a new or seasoned manager, the following suggestions can help you be a great IT manager.

Download and review the list:
http://techrepublic.com.com/5138-10878-5937698.html

Then, join this ongoing discussion and let us know if this download provides helpful information and if there's anything we can do to improve the document's format or content. You can also share you favorite IT management tips. What characteristics make a great IT manager? Do you have an IT manager horror story to tell?