A successful voice over Internet Protocol (VoIP) deployment requires careful consideration of and adequate planning for the system's long-term management requirements. Your deployment and integration plans must identify the methods and technologies through which you will monitor, support, and maintain reliability across the VoIP network. Voice traffic is considerably more sensitive to network conditions than normal data traffic and your management plans account for this fact.
Along with VoIP management's technical requirements, your plan should also address potential personnel issues and functional task changes. Dedicated telecommunications personnel normally administer voice systems and conduct voice-specific tasks. As you integrate VoIP with the IP network, these responsibilities may be shifted to or shared with native data-networking staff.
This download outlines methods and best practices for managing your converged voice and data network. Failing to adequately plan and effectively implemented proper VoIP administration policies and practices will significantly limit the system's overall functionality, reliability and cost savings.
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