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Network engineers, analysts and administrators characterize network capacity as the amount of traffic the network is designed to handle. When discussing voice over Internet Protocol (VoIP), network capacity becomes more a measure of how many simultaneous calls the network can process. This concept of "peak load", the maximum assumed volume that the network should be able to handle, will be the basis of your VoIP capacity planning. The document will identify and explain the key steps in VoIP network capacity planning.

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