back in the days of MS DOS and Win 3x you needed the same level of tech expertise to install hardware and software on a PC be it with MS or Linux or Unix. With Win 95 MS started using softwrae that any moron can load - so of course they did - and have ketp it up since. Thus meant that people could now load their own software without paying for a tech. Unix and Linux did not follow this path for many years.
However, the latest versions of Linux and some Unix distributions are such that they are as easy to load and set up by non techs as MS Windows is - in fact some are now getting better at this as they allow you to turn the wizards off whilst MS does not.
With the difficulties that people are now meeting with the use of MS software re activation and reactivation following system changes and the higher costs you can expect to see a more educated general user moving away from MS to Linux for ease of loading anc ahcnging and lower costs.
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