I have to say that my experience with Comcast has been very good. Initially my speeds were at about 3 mbps and now I am consistantly at 4 mbps or more anytime of the day. I have never had an outage in over a year. I can remote into my computer at work and never have any issues. I may as well be sitting at my desk. So, in my opinion the extra price is well worth it! Yeah Comcast!!!