I?ve googled and checked the MS knowledge base to no avail.
A client machine on Outlook 2003 with Word as e-mail editor. When the user creates a new e-mail or replies to a received e-mail the font changes to a huge font. The recipient gets the email in a normal font size. If you go into the sent items, the email font is normal size. I've gone into tools, mail format, font and everything is setup correctly, (default). If I disable Word as the email editor the problem disappears.
I?m suspecting it?s a Word issue but I can?t figure it out. Any help is appreciated!
- Follow via:
- RSS
- Email Alert
Question
0
Votes
Outlook: Large Fonts in Outlook when Replying or New Message
Pro
6th Nov 2006
Answers (5)
0
Votes
If it's a MS Word issue
I've never experienced this, but doing a little poking around I found this article: http://office.microsoft.com/en-us/help/HA010547911033.aspx
Within it, it says "If you want all new documents that you create to have a specific font, a graphic such as a logo, or specific ruler and tab settings, you can modify the Normal template. "
This would hold true even if you just opened up Word and tried to amend a new document.
I would start there, and if the issue is the normal.dot, try renaming the original and copying and pasting a known good template from perhaps your computer (if they are same version).
You can find the default template by going to TOOLS -> Options -> File Locations ->user templates.
Good luck!
Within it, it says "If you want all new documents that you create to have a specific font, a graphic such as a logo, or specific ruler and tab settings, you can modify the Normal template. "
This would hold true even if you just opened up Word and tried to amend a new document.
I would start there, and if the issue is the normal.dot, try renaming the original and copying and pasting a known good template from perhaps your computer (if they are same version).
You can find the default template by going to TOOLS -> Options -> File Locations ->user templates.
Good luck!
6th Nov 2006
Replies
Previous posting does work for both viewing a message and responding to an email. Go to the Format Text tab at the top -> Zoom -> Choose 100%. For some reason none of the zoom radio buttons are checked and that seems to kick a default of "large font" or 150% or so....
nikki.rusconi@...
16th Jan 2007
I have a user with the same problem. Been working on it for weeks. Searched the Microsoft site and found nothing. Did a Google search and found your post. Tried the fix and the problem is now history. A big internet hug and a thank you. You have made one tech and one user very happy.
rgoad@...
24th Jan 2007
A co-worker of mine had simillar problems with the text being too large when writing
or replying to email in outlook. After looking at his system, I found that the same problems are occuring with other programs, including the Internet. So, I went to "Accessibility Option" in Control Panel, click on "Display" and uncheck the box next to "Use High Contrast" that was checked off on his PC. All the programs are now back to normal.
or replying to email in outlook. After looking at his system, I found that the same problems are occuring with other programs, including the Internet. So, I went to "Accessibility Option" in Control Panel, click on "Display" and uncheck the box next to "Use High Contrast" that was checked off on his PC. All the programs are now back to normal.
Jets@...
17th Aug 2007
A co-worker of mine had simillar problems with the text being too large when writing
or replying to email in outlook. After looking at his system, I found that the same problems are occuring with other programs, including the Internet. So, I went to "Accessibility Option" in Control Panel, click on "Display" and uncheck the box next to "Use High Contrast" that was checked off on his PC. All the programs are now back to normal.
or replying to email in outlook. After looking at his system, I found that the same problems are occuring with other programs, including the Internet. So, I went to "Accessibility Option" in Control Panel, click on "Display" and uncheck the box next to "Use High Contrast" that was checked off on his PC. All the programs are now back to normal.
Jets@...
17th Aug 2007
I was having the same problem with one of our employees. Just want to clarify the instructions. So go to Outlook, hit reply to any email then go to the View menu and go down to zoom and adjust that back to 100%.
kenneth15@...
24th Jan 2008
I had the same problem - thanks for posting that.
David Snyder
David Snyder
djs127@...
29th Jan 2008
Thanks for the tip. It works in Outlook 2007 but the instructions vary a little.
Reply to an e-mail
Format Text
Zoom
Set to 100%
Thanks!!!
Reply to an e-mail
Format Text
Zoom
Set to 100%
Thanks!!!
pdeering@...
18th Apr 2008
I was looking for an Office 07 fix. This was it.
In addition to keeping font its original size, this also solves the problem of embedding images in the email. Our company uses HyperSnap, and until I found this fix, every time I tried to paste a screen capture into an email, it made it huge and blurry. This "Zoom = 100%" fix corrected that, as well.
Thanks to all!
In addition to keeping font its original size, this also solves the problem of embedding images in the email. Our company uses HyperSnap, and until I found this fix, every time I tried to paste a screen capture into an email, it made it huge and blurry. This "Zoom = 100%" fix corrected that, as well.
Thanks to all!
SAStarling
22nd Sep 2008
Bless you, that was making me crazy.
beth@...
14th Sep 2009
This was driving me bonkers, after I had to reinstall Outlook. Thanks again.
jbelinski
21st Apr 2008
These were very simple instructions and too the point. It's now fixed!!!! Thanks
copm
22nd May 2008
Thanks all u guys.. it's really works..
rizalro@...
28th Aug 2008
Thanks for this tip. Though it is simple, I was not able to make out that zoom is the issue. It worked now. Thanks for the post
hemant_rao
29th Apr 2010
was so easy in the end I felt like a fool.
elkieno@...
21st Oct 2009
Exactly after two years of posting your reply it helped me today. Thanks.
Earlier today, it was a great panic for me as I was supposed to send some critical response as early as possible and I was struggling with this issue.
Earlier today, it was a great panic for me as I was supposed to send some critical response as early as possible and I was struggling with this issue.
ravindra.kondekar@...
14th Jan 2010
1
Vote
zoom
Had a similar problem but was putting up with it until now 
when you go to new message, go to view->zoom set it to around 100% it should fix the issue.
sgrepublic
when you go to new message, go to view->zoom set it to around 100% it should fix the issue.
sgrepublic
9th Nov 2006
Replies
One of our users has the same problem. Intermittantly sent emails are returned and a passage of text is one size bigger than the rest of the email. Zoom setting is 100%, word is not her editor, (tried with and without), no pattern to changed emails - not linked to recipient, subject or times sent. Any ideas?????
stefan.martin@...
22nd Jan 2007
I have been researching a similar issue for one of my users. I found a post on another site that suggested setting the stationary to none. Tools->Options->Mail Format tab->Sationary & Fonts section, set Stationary to . You might also want to click the Fonts button there and look at the settings.
asass@...
1st Mar 2007
Somebody here at work is having the exact same problem, with the first couple lines being increased slightly in font size in reply emails occasionally. They don't have Word set as their editor or have any stationary set either. Zoom isn't the issue and it only seems to happen randomly.
Anybody have any other ideas?
-Thanks
Anybody have any other ideas?
-Thanks
dvaran@...
28th Aug 2008
Was driving me nuts today.
Thanks!
Thanks!
phofmann
13th Jul 2007
Thank you very much sgrepublic this worked like a charm....
ricardojames@...
23rd Aug 2007
Dear All
In outlook 2003 click a new email and then select any world from you signature, then go to view-->Zoom ---> and hit 100 % and im sure it will fixed your problem
regatds
In outlook 2003 click a new email and then select any world from you signature, then go to view-->Zoom ---> and hit 100 % and im sure it will fixed your problem
regatds
fadishaya@...
9th Oct 2008
Today all my email replies began showing up in HUGE type, so I decided to consult "the literature" and found this post from 2006 that did the trick!
TO FIX THIS PROBLEM IN OUTLOOK 2007,
1. navigate to whatever window is giving you the HUGE FONT, in my case it was reply or forward
2. in the message window, click the "Format Text" tab.
3. Zoom is on the right side of the ribbon. Click Zoom, and the zoom menu pops up. Click the radio button next to 100% and OK.
VOILA!
Troubled to see old Outlook problems persisting into today, but glad to see the old fixes still work. Thanks for posting this.
TO FIX THIS PROBLEM IN OUTLOOK 2007,
1. navigate to whatever window is giving you the HUGE FONT, in my case it was reply or forward
2. in the message window, click the "Format Text" tab.
3. Zoom is on the right side of the ribbon. Click Zoom, and the zoom menu pops up. Click the radio button next to 100% and OK.
VOILA!
Troubled to see old Outlook problems persisting into today, but glad to see the old fixes still work. Thanks for posting this.
nexanimal
28th Sep 2009
Hi, thanks.
This solved my problem immediately.
Cheers
Manoj
This solved my problem immediately.
Cheers
Manoj
contactmannoj
17th Jun 2011
Hi, I encountered this problem today, your suggestion fixed it
gvvijaykumar
30th Nov 2011
Hi,
this resoves my problem. thanks.
this resoves my problem. thanks.
sriram78
8th Oct
ONLY ZOOM!!!!!!!!
Thank you guys!!
Thank you guys!!
henrykhb
6th Feb
0
Votes
Related question
When someone sends me an html email and I reply, my response uses their font, background, etc, rather than my normal ones. I can highlight and change my font, but I have to specify the font rather than select normal. It seems that for the reply creation the incoming email takes over the definitions and normal becomes the font they used, not mine. Is there any way to change that?
17th Mar 2007
0
Votes
Another related question
I have a user who regularly gets emails from a mac user, and in Outlook, the font from the mac user looks really small. We're trying to find a way to make it appear bigger, but none of the zoom options have any effect on the text from the mac user.
Any ideas?
Any ideas?
26th Apr 2007
Replies
Manage to solve it by Tools -> Options -> Mail Format.
Under Stationery and Fonts -> Fonts.
Under Stationery Fonts, select "Always Use My Fonts".
Reason? I have no idea. My stationery is set to blank, thus it makes no sense to define stationery fonts. I guess is the same reason why one of the worst product in the world help make the richest man in the world. It just DOESN'T MAKE SENSE!
Under Stationery and Fonts -> Fonts.
Under Stationery Fonts, select "Always Use My Fonts".
Reason? I have no idea. My stationery is set to blank, thus it makes no sense to define stationery fonts. I guess is the same reason why one of the worst product in the world help make the richest man in the world. It just DOESN'T MAKE SENSE!
syyam@...
22nd Nov 2007
1
Vote
ctrl-mouse scroll
I had the same problem. try this before you try anything more complicated
My simple fix :
1. open a new mail message.
2. press ctrl and mouse scroll until you find a size that best for you.
3. Close the message, and your preferred size will be saved.
My simple fix :
1. open a new mail message.
2. press ctrl and mouse scroll until you find a size that best for you.
3. Close the message, and your preferred size will be saved.
13th Jan 2012
Replies
THIS is the RIGHT ANSWER!! Thank you.
PauLSU
7th Feb 2012
Thanks -- this worked for me!
sharemay1
13th Feb 2012
Works for a single message. Does not apply to other messages. That is, the procredure has to be repeated every time.
louborok
13th Feb 2012
When I reset the font on one reply email, it appears to reset the font to the proper size when I reply to other emails as well. Hold CTRL and scroll down and up with your mouse wheel.
PauLSU
22nd Mar 2012
