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A policy is in effect on your computer which prevents you from connecting t

Do you know if in windows when you setup print queues on a new print server if there are additional permissions you have to grant somewhere for domain users to be able to access and copy the driver to their local machine? Users are not local admins.

We setup a new Win 2003 server and recreated all the print queues for our network on that server. Now when a user connects and tries to double click on the printer share to install they receive a message

?A policy is in effect on your computer which prevents you from connecting to this printer queue. Please contact your system administrator.?

I found a article about it that says there is a policy that will generate this message depending on how you enable it. The point and print policy is not active on our network. The artical also states,

"By default, this policy setting is not configured. If you do not configure this policy setting, users cannot download Point and Print drivers from computers that are not in their Active Directory forest. The result of not configuring the setting is the same as enabling the policy and setting it to Users can only Point and Print to machines in their Forest."

http://support.microsoft.com/kb/319939/

The print server is in our forest and domain.

Any thoughts?
15th Mar 2007

Answers (1)

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Reverse DNS wrong
Had the same issue. Print server was on the same domain as the workstation. Workstation was XP, print server was 2008 R2. The solution was that the reverse DNS lookup for the 2008 R2 print server was wrong. I changed the name in the reverse lookup zone for the IP address of the print server and this resolved the issue.

I'm assuming that because the reverse lookup was wrong, it was thinking the print server was in a different domain and the GPO rule was taking effect.
Updated - 31st Aug

Replies

This has resolved my issue, thanks a lot for your effort happy
lucky79dj 3rd Jan
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