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    <title><![CDATA[Questions & Answers: CD-ROM drive not recognized, error code 19 ]]></title>
    <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19]]></link>
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    <description><![CDATA[]]></description>
    <language>en-us</language>
    <lastBuildDate>2013-05-21T23:27:01-07:00</lastBuildDate>
             

    <item>
        <title><![CDATA[Dell Latitude e6520 DVD/CD ROM Drive not recognized]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3762766]]></link>
        <description><![CDATA[THANK YOU VERY MUCH - deleting the upper and lower filters worked - I can now use my DVD/CD drive again.  You save me so much time and frustration (after spending about three hours trying to find a fix on the Dell site).Best,Santo]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3762766]]></guid>
        <dc:creator><![CDATA[SantoD]]></dc:creator>
        <pubDate>Fri, 10 May 2013 21:02:12 -0700</pubDate>
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        <title><![CDATA[Reponse To Answer]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3756207]]></link>
        <description><![CDATA[thanks to mark, it worked great!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3756207]]></guid>
        <dc:creator><![CDATA[kingkyle155]]></dc:creator>
        <pubDate>Mon, 08 Apr 2013 07:55:38 -0700</pubDate>
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        <title><![CDATA[Reponse To Answer]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3754953]]></link>
        <description><![CDATA[this fix worked perfectly for me , you are a legend, thanks so much for sharing the solution:):)]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3754953]]></guid>
        <dc:creator><![CDATA[Waviclester]]></dc:creator>
        <pubDate>Sun, 31 Mar 2013 03:09:01 -0700</pubDate>
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        <title><![CDATA[It worked!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3754482]]></link>
        <description><![CDATA[Thanks so much for that fix!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3754482]]></guid>
        <dc:creator><![CDATA[herrickphoto]]></dc:creator>
        <pubDate>Thu, 28 Mar 2013 04:31:00 -0700</pubDate>
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        <title><![CDATA[Reponse To Answer]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3716000]]></link>
        <description><![CDATA[Thanks markgreiner@ - I now have a CD-ROM/DVD drive again.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3716000]]></guid>
        <dc:creator><![CDATA[technobob100]]></dc:creator>
        <pubDate>Tue, 20 Nov 2012 11:28:37 -0800</pubDate>
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        <title><![CDATA[my solution]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3528861]]></link>
        <description><![CDATA[thanks so much. I did this on my pc. Though on windows 7. I deleted upper filter but was not able to find lower filter in that folder. But then I deactivated my optical drive from device management, and activated it again. Then the big yello scary exclamation point was gone. Thank you ]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3528861]]></guid>
        <dc:creator><![CDATA[TheAT]]></dc:creator>
        <pubDate>Fri, 02 Dec 2011 08:13:50 -0800</pubDate>
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        <title><![CDATA[CD dvd code 19]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3403122]]></link>
        <description><![CDATA[Thanks had forgot about this upper and lower filters worked perfect thanks again]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3403122]]></guid>
        <dc:creator><![CDATA[scottster43]]></dc:creator>
        <pubDate>Tue, 28 Dec 2010 13:40:00 -0800</pubDate>
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        <title><![CDATA[THANKS]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3322716]]></link>
        <description><![CDATA[Thanx u guys dis worked!!!!!!!!!!!!!!! Wow saved my laptop!!!!!!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3322716]]></guid>
        <dc:creator><![CDATA[jachubby@...]]></dc:creator>
        <pubDate>Mon, 12 Jul 2010 17:25:15 -0700</pubDate>
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        <title><![CDATA[error code 19 solution]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3318005]]></link>
        <description><![CDATA[thank you so much! your instructions were simple and easy to exacute. anyone else who is unsure if this will work, try it, before you purchase a bunch of useless registry cleaners and fixers that do absolutly nothing! I even called tech support for norton and though they tried nothing could be done. I printed these instructions followed them to the letter and next thing you know after two weeks of frustrations...tada works perfectly, again thanks so much!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3318005]]></guid>
        <dc:creator><![CDATA[cola1012003]]></dc:creator>
        <pubDate>Thu, 01 Jul 2010 20:16:49 -0700</pubDate>
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        <title><![CDATA[thank you so much]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3247232]]></link>
        <description><![CDATA[i cannot believe it work i even rebooted my computer and bought a new cd-rom because i thought it was old but it was the norton back up drive that made it dissappear thank you so  much]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3247232]]></guid>
        <dc:creator><![CDATA[aka what]]></dc:creator>
        <pubDate>Sat, 20 Feb 2010 15:45:38 -0800</pubDate>
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        <title><![CDATA[Confirmation of this Recomendation]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3242607]]></link>
        <description><![CDATA[Found my computer in same condition as described.  Followed the above suggestion and my DVD / CD drives were back.Problem was caused by NORTON - as their loge appeared on a &quot;back up&quot; drive which they created without my knowledge.  I also uninstalled Norton.  Also lost my &quot;Restore Dates&quot; -  CARBONITE did its job at restoring.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3242607]]></guid>
        <dc:creator><![CDATA[pwaltbillig]]></dc:creator>
        <pubDate>Fri, 12 Feb 2010 04:49:02 -0800</pubDate>
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        <title><![CDATA[Thank you, thank you, thank you!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3240635]]></link>
        <description><![CDATA[It was getting so frustrating that I was about ready to junk the computer (it is getting a little old) and buy a new one. Your instructions were clear and concise and the DVD/CD-ROM drive works perfectly. You've made me a hard core TechRepublican! Thanks again. Allen]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3240635]]></guid>
        <dc:creator><![CDATA[AllenEK]]></dc:creator>
        <pubDate>Mon, 08 Feb 2010 19:17:45 -0800</pubDate>
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    <item>
        <title><![CDATA[Same problem]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3231558]]></link>
        <description><![CDATA[I just installed Norton 360 a few weeks ago and tried to use my dvd player and had the code 19 error.  Thank God for this site, because ervery other fix I found was looking for money.  I'm writing to Norton.  It's crap that you pay for a product that destroys another.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3231558]]></guid>
        <dc:creator><![CDATA[shortstuffns]]></dc:creator>
        <pubDate>Sun, 24 Jan 2010 23:50:56 -0800</pubDate>
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        <title><![CDATA[Thanks for your help !!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3231557]]></link>
        <description><![CDATA[This solution worked perfectly.  I spent all night looking for a solution and everything I found before this required money.  I recently installed Norton 360 and I believe this was the root of the problem.  Obviously the compatibility wasn't there, until I found your fix.  Thanks again.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3231557]]></guid>
        <dc:creator><![CDATA[shortstuffns]]></dc:creator>
        <pubDate>Sun, 24 Jan 2010 23:47:32 -0800</pubDate>
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    <item>
        <title><![CDATA[Thank You!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3222491]]></link>
        <description><![CDATA[I have yet to do much with the registry. You explained everything well and gave great advice on backing up the registry and creating a restore point. Your suggested fix worked perfectly and my wife is happy to have her new/formerly used laptop working. Thanks again and have a great evening!]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3222491]]></guid>
        <dc:creator><![CDATA[rw.tatum]]></dc:creator>
        <pubDate>Tue, 05 Jan 2010 19:14:16 -0800</pubDate>
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        <title><![CDATA[Solution]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3206581]]></link>
        <description><![CDATA[go to &quot;http://support.microsoft.com/kb/314060&quot;and run the fixit from microsoft it will solve the problem.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3206581]]></guid>
        <dc:creator><![CDATA[sumanta_pani@...]]></dc:creator>
        <pubDate>Thu, 26 Nov 2009 22:22:37 -0800</pubDate>
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        <title><![CDATA[Ya know, Stevenpmarks authored this post and not once]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3183388]]></link>
        <description><![CDATA[did he respond to any of the suggestions presented and there are about 25 them. ]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3183388]]></guid>
        <dc:creator><![CDATA[CG IT]]></dc:creator>
        <pubDate>Sun, 18 Oct 2009 11:29:08 -0700</pubDate>
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        <title><![CDATA[Awesome!]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3183373]]></link>
        <description><![CDATA[Many thanks Mark for posting that info. Been three hours trying to figure out why my acer aspire ax1300 wasn't playing/complying with DVDs/CDs. Ant my parents were going nuts as this PC was only a recent investment! Your fix for code 19 worked a treat. Thanks again.Dee]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3183373]]></guid>
        <dc:creator><![CDATA[deelynskey]]></dc:creator>
        <pubDate>Sun, 18 Oct 2009 10:36:29 -0700</pubDate>
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        <title><![CDATA[code 19 and norton]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3166446]]></link>
        <description><![CDATA[i have an aspire and shortly after installing 360 my CD ROM showed code 19 in my device mngr. tried reg fix and just showed upper filters. and deleted them and my CD ROM functions properly. I think norton is the problem they need to fix their software to function correctly its a real headache.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3166446]]></guid>
        <dc:creator><![CDATA[danielbyrd1]]></dc:creator>
        <pubDate>Tue, 22 Sep 2009 13:38:58 -0700</pubDate>
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    <item>
        <title><![CDATA[Thank you]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3163390]]></link>
        <description><![CDATA[Thank you sir for your help.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/questions/101-232274/cd-rom-drive-not-recognized-error-code-19?#msg-3163390]]></guid>
        <dc:creator><![CDATA[jaydeep64]]></dc:creator>
        <pubDate>Sun, 20 Sep 2009 14:16:49 -0700</pubDate>
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