Every morning, one of my backup servers shutdowns (assuming BSOD) and restarts. When I log in that morning, it'll say (after login) "System restarted after stop error: .....". If I report it to microsoft, it'll say its a blue screen due to driver error. I've checked all the drivers already. They're the same version and drivers as another server of the same type.
I've check the event logs everytime, and it's a consistant thing. Sometime around 0436 and 0444 every morning, it mysteriously restarts. There's no scheduled tasks at that time, no major network events at that time, no labor on the server at that time, and nothing I can think of is working.
It's a intermediate (right word?) problem. It doesn't always restart, just some of the time. Usually about 3-6 times a week. Any suggestions?
Here's the log of the event from today:
3/9/2009 7:12:44 AM USER32 Warning None 1076 \ The reason supplied by user \ for the last unexpected shutdown of this computer is: System Failure: Stop error
Reason Code: 0x805000f
Bug ID:
Bugcheck String: 0x000000c2 (0x00000044, 0x00002000, 0x80000000, 0x00000000)
Comment: 0x000000c2 (0x00000044, 0x00002000, 0x80000000, 0x00000000)"
From clicking on the link in the event viewer, it says it's a driver error. But as I said, they're all up to date, and the same versions as another 2 servers like it and those other 2 are not doing this.
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Question
0
Votes
Server continually restart at 0440 (4:40 am) every morning
Updated - 9th Mar 2009
Answers (7)
0
Votes
Do you have any scheduled events
set for around that time, I have seen issues with.
1. Windows update - If I recall it is set to update around 3am by default.
2. Anti-Virus. Occasionally an update interacts with another similar update.
3. Email - scheduled send and receive at the same time as a backup.
4. a backup routine set with incorrect / faulty / parameters.
5. AutoRestart Element (ASSL) set with trace active.
1. Windows update - If I recall it is set to update around 3am by default.
2. Anti-Virus. Occasionally an update interacts with another similar update.
3. Email - scheduled send and receive at the same time as a backup.
4. a backup routine set with incorrect / faulty / parameters.
5. AutoRestart Element (ASSL) set with trace active.
Updated - 9th Mar 2009
Replies
1. Windows Update - this is turned off. We get our updates pushed to us via WSUS from higher.
2. Anti-Virus - It appears there is a scan everyday at 0400, but from the history, it doesn't show any actually completeing since Descember 31st...odd. I'm going to try changing the time on that scan to a time I'm here and see what happens.
3. Email - Server unable to email anything. Wish I knew how and I'd set it to email my phone...scary thought if it gets stuck though.
4. Backup's - All scheduled backups to this server have completed successfully, though now that you mention it, I notice SQL Server Agent is stopped showing a logon fail. May be attributed to me changing all the admin passwords on friday. But that's an internal issue we can figure out.
5. AutoRestart - Not sure even what that is honestly, but we never autorestart any servers.
I've tried running Windows update as well to ensure all the drivers were up to date, but that didn't give me any good results either.
2. Anti-Virus - It appears there is a scan everyday at 0400, but from the history, it doesn't show any actually completeing since Descember 31st...odd. I'm going to try changing the time on that scan to a time I'm here and see what happens.
3. Email - Server unable to email anything. Wish I knew how and I'd set it to email my phone...scary thought if it gets stuck though.
4. Backup's - All scheduled backups to this server have completed successfully, though now that you mention it, I notice SQL Server Agent is stopped showing a logon fail. May be attributed to me changing all the admin passwords on friday. But that's an internal issue we can figure out.
5. AutoRestart - Not sure even what that is honestly, but we never autorestart any servers.
I've tried running Windows update as well to ensure all the drivers were up to date, but that didn't give me any good results either.
jonathon.johnson@...
9th Mar 2009
Ran the virus scan twice, and it didn't shut down on me.
jonathon.johnson@...
9th Mar 2009
0
Votes
Crazy thought but...
I had a server that would just power off for no reason. For weeks we looked for an answer. Then for some reason I was in the computer room when the UPS it was attached to did a self test. Guess what? The server powered off hard. Swapped out the UPS and it was fine.
Look at environmental as well. Is the power being interrupted? Cleaner turning on a vacuum on the same line? (it shouldn't be but you never know...)
Look at environmental as well. Is the power being interrupted? Cleaner turning on a vacuum on the same line? (it shouldn't be but you never know...)
9th Mar 2009
Replies
Unfortunately, I can't be here at 4am to check to see if it does a self test, but throughtout the day while I'm in my office, I hear and see both of them do self tests and none of the servers so much as quiver then...
jonathon.johnson@...
9th Mar 2009
To solve a nasty one requires early mornings. Just ask Colin (HAL9000, OH Smeg) about the alarm going off at a building.
cmiller5400
9th Mar 2009
I work on a military post. There's no one at this building until 6am everyday...no one. And they aren't going to give me the keys, and I'm more than will to bet it all that my bosses aren't going to be here that early either lol.
jonathon.johnson@...
9th Mar 2009
0
Votes
UPS?
Is it connected to a UPS? If you have Network-Shutdown on, you may want to check to see if it's sending a shutdown request to that server. I'm going to stick around to see what the final explanation of this problem is. Please post fix if you find one 
.
.
Updated - 9th Mar 2009
Replies
No UPS settings have been configured yet. This site has been in place for some time, but previous admins here haven't had the knowledge or know-how to setup a "datacenter". We've got 6 servers, all of which are on various UPS's. But as I said, they were never configured. As a matter of fact, the UPS's console cables were still in sealed bags. I just started working on them, but this issue has been going on for a few months prior to me doing anything with the UPS.
jonathon.johnson@...
9th Mar 2009
I will post a fix soon as I have one. So far, there's nothing leading me to any more info than I had before....but I'm sure it will come soon.
jonathon.johnson@...
9th Mar 2009
0
Votes
Is their anything happeing?
Is their anything happening at this time?
Such as
a backup is starting
a backup is ending
Any maintenance at all?
Such as
a backup is starting
a backup is ending
Any maintenance at all?
9th Mar 2009
Replies
Nothing in particular is happening at that time. At 0400 a virus scan starts, but is well over by the 0440 time this starts. All backups are done earlier in the night and all database jobs are even earlier. All SQL jobs, backup jobs, maintenance jobs, and virus scans are done between 0100 and 0415. Then magically, server powers off completely (not a shutdown, but Off), and restarts.
jonathon.johnson@...
9th Mar 2009
We have to find out what specific driver is causing the blue screen.
You stated
All SQL jobs, backup jobs, maintenance jobs, and virus scans are done between 0100 and 0415.
It could be that your backup software is trying to release the backup device and its not responding. Eventually 4:40 ish it fails with blue screen because the hardware is failing to repond to the release.
(Just a guess)
You stated
All SQL jobs, backup jobs, maintenance jobs, and virus scans are done between 0100 and 0415.
It could be that your backup software is trying to release the backup device and its not responding. Eventually 4:40 ish it fails with blue screen because the hardware is failing to repond to the release.
(Just a guess)
LarryD4
9th Mar 2009
They all complete successfully. Or so they save. This particular server is only backuped up too....it doesn't not get backed up itself. It is the backup webserver and database server. The other jobs that run are a Defrag, disk clean, and the server jobs that involve updateing and calculating some information for the morning that take about 5 minutes. The 3 hour schedule I have from 1 am to 4 am for maintenance is quite large for what little this server does, but I just want to keep it in-line with the other servers jobs that take longer.
jonathon.johnson@...
9th Mar 2009
0
Votes
Stop Error Reason Code 0x805000f
9th Mar 2009
Replies
After failing to understand this whole debug thing, I did manage to run it with quite a few nasty messages saying something about "symbols"....but in the end it says, "Probably caused by: ntkrnlmp.exe ( nt!CcCanIWrite+8c9 )"
jonathon.johnson@...
9th Mar 2009
0
Votes
Found this
Re: Windows 2003 Stop 0x000000c2 Error
Hi. I chased a couple of these around a similiar HP box. Two BSOD stop
errors for two different reasons. Had me caught up for days. The
resolutions were;
1. Stop error caused by installation of Symantec Corp Edition V9 and
Symantec PC Anywhere on the same box. Following installation of PCAW I
saw numerous stop errors following moderate server load. Solution was
to unload PCAW.
2. Stop error caused by pagefile error. Solution was to increase
physical memory from .5 to 1gb.
Hi. I chased a couple of these around a similiar HP box. Two BSOD stop
errors for two different reasons. Had me caught up for days. The
resolutions were;
1. Stop error caused by installation of Symantec Corp Edition V9 and
Symantec PC Anywhere on the same box. Following installation of PCAW I
saw numerous stop errors following moderate server load. Solution was
to unload PCAW.
2. Stop error caused by pagefile error. Solution was to increase
physical memory from .5 to 1gb.
9th Mar 2009
0
Votes
Did you find a solution?
Jonathon... did you find a solution?
I also have a IBM server that reboot unexpectedly at 4:40AM daily...
Thanks,
jagablack
I also have a IBM server that reboot unexpectedly at 4:40AM daily...
Thanks,
jagablack
16th Feb 2010
Replies
No, I've not got this fixed yet. Still can't figure out what it is. I just tolerate it and hope it doesn't wipe something...
jonathon.johnson@...
10th Sep 2010
