I am in a bind. Three Users somehow got deleted from AD. In a panic, I recreated one of the users and gave that user the same email address thinking that if it was going to overwrite anything or mess with the already existing address that it would error out or I would at least get some kind of warning. The other two users I was able to use AdRestore and repopulate their attributes and they were able to get back into their accounts and see their emails. I have two things that I want to try but I don't know what's going to work and I'm trying to prevent this recreated user's email from being lost for good. Here are details on the scenario:
Exchange/Server 2003
In ESM, I can still see the mailbox, but it shows as disconnected. Here it shows as being around 1.5GB. When I try to reconnect the mailbox, I don't see the recreated User as being an option.
When I tried ExMerge, I can see the recreated User's mailbox, but it's about 4MB, which I'm assuming is the new mailbox of the same name.
My retention policy is 30 days. It's been about 20 hours since this happened.
I want to try two things:
Use AdRestore to get the old account back and repopulate the attributes like I did successfully with the other two. If I do this, what will happen to the recreated account?
OR, should I reconnect the mailbox to a different user entirely and convert the mail to a pst file and restore it back to the recreated user that way?
Am I screwed here?
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Question
0
Votes
How to Deal with a recreated AD User Object and their lost email?
Tags:
windows, active directory, software, windows 2003, exchange 2003, e-mail, deleted email, adrestore
9th Oct 2009
Answers (2)
0
Votes
Attach an existing mailbox to new user account
Hi Jonathan,
The new user account already has a mailbox attached. If you need to re-attach a user to a existing mailbox the new user must be a non-mailbox enabled user and then you will be able to attach the mailbox.
The new user account already has a mailbox attached. If you need to re-attach a user to a existing mailbox the new user must be a non-mailbox enabled user and then you will be able to attach the mailbox.
9th Oct 2009
Replies
Thank you very much for responding. I used ExMerge to extract the user's current mailbox, removed exchange attributes to the user and then I was able to reconnect the old mailbox and import the mail from the pst file. everything is back to normal. Thank you again.
numb3rs1x
12th Oct 2009
0
Votes
Export
export the box then import it to the new account.
9th Oct 2009

































