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Question
0
Votes
Where are my saved articles!!!???
I had saved many links, articles, blogs, etc., for future reference as they extremely good. Now they are all gone after the TechRepublic UPGRADE. I checked in My Stuff | My Favourites. All are gone and now I don't have any favourites left. It's DISGUGTING!!!???
Updated - 27th Jan 2011
Answers (10)
1
Vote
Chosen Answer
I guess they're in the bit bucket for the moment.
I think that the TR techs are looking into these disappearances.
They may still recover them, but it can't help to tell them that you're having this problem...
They may still recover them, but it can't help to tell them that you're having this problem...
27th Jan 2011
-1
Votes
That's not a feature, it's a bug
All of your favorites/bookmarks/saves should have been retained.
Of course, being in IT, you know that I have to ask... are you sure that all of your favorites were saved under the user account that you're logging in with and not under a different user account?
If you can confirm that, then we'll file it as a bug.
Of course, being in IT, you know that I have to ask... are you sure that all of your favorites were saved under the user account that you're logging in with and not under a different user account?
If you can confirm that, then we'll file it as a bug.
27th Jan 2011
0
Votes
No. They are not there.
AND I have only one user Account. I am not that foolish to lay claims.
27th Jan 2011
0
Votes
Some things new are also missing
I posted yesterday in Discussions and that post is missing. I cannot search for it.
27th Jan 2011
-1
Votes
Somehow I found it but cannot browse it.
This is in reference to my last previuos post regarding my post in Discussions yesterday, Somehow I found it but cannot browse it. Whwn I click the Link It says the page is not found!!!??? It says "We???re sorry, but the page you requested could not be found.".
Where it is gone!!!??? DISGUSTING!!!???
Where it is gone!!!??? DISGUSTING!!!???
Updated - 28th Jan 2011
1
Vote
Mehul
If it makes you feel any better, yours is only one in a chorus of hissy fits.
28th Jan 2011
0
Votes
Missing post
The missing post was deleted because it was nothing more than a link to this Q&A. It was redundant and polluting the Discussion feed.
As for your missing Favorites, we have received your multiple messages on the forums and to our customer service department. Our team is working on it and hopes to restore your missing data. Stay tuned.
One more note: This is a forum for professionals and so we ask our members to conduct themselves like professionals. Typing DISGUSTING over and over in multiple threads with 12 sad faces doesn't really make the cut.
As for your missing Favorites, we have received your multiple messages on the forums and to our customer service department. Our team is working on it and hopes to restore your missing data. Stay tuned.
One more note: This is a forum for professionals and so we ask our members to conduct themselves like professionals. Typing DISGUSTING over and over in multiple threads with 12 sad faces doesn't really make the cut.
Updated - 28th Jan 2011
0
Votes
The new URL
You can easily get to your Favorites list by going to My Stuff (The link to this is in the site's header in the dropdown under My Account). On this page, you can access your recent Discussions and Questions and your Favorites.
The direct URL for Favorites is: http://www.techrepublic.com/members/favorites/2421815
The direct URL for Favorites is: http://www.techrepublic.com/members/favorites/2421815
28th Jan 2011
Replies
Negative
It says "No favorites found!" here also. But I have saved many as I mentioned in the other posts.
It says "No favorites found!" here also. But I have saved many as I mentioned in the other posts.
Mehul Bhai
30th Jan 2011
brandons
By the way The URL you mention shows the "My Stuff" of your ID.
By the way The URL you mention shows the "My Stuff" of your ID.
Mehul Bhai
30th Jan 2011
0
Votes
But...
Jason, All this should have been taken care off while in testing stage of the upgrade. This should not have happened in the first place. Don't you have the system of UAT and other things while developing!!!???
AND I am not the only one polluting, if I am if you say so.
AND I am not the only one polluting, if I am if you say so.
Updated - 28th Jan 2011
Replies
Yes, we had almost a month of UAT before the site went live. This problem didn't surface. It's still only happening for a small percentage of members, but we naturally want to fix it for those members and we want to make sure that it doesn't become a bigger issue or lead to other problems.
jasonhiner
30th Jan 2011
-1
Votes
9 months on and my saved articles are also MIA and I can't save new ones
It's been 9 months since Mehul Bhai posted about his saved articles disappearing. I just found that mine are gone, too, and I can't even save any new ones. All I get when I go to My Stuff is the following text on two bright red bands:
Could not retrieve threads for userId - null
Error: null
Does anyone have some information on this problem? Are my old links gone for good? Why can't I save any new ones?
Could not retrieve threads for userId - null
Error: null
Does anyone have some information on this problem? Are my old links gone for good? Why can't I save any new ones?
6th Nov 2011
Replies
What I reported then was something different. That problem was rectified immediately thereafter.
What you are reporting is a totally new & different problem and TechRepublic is looking at it and will resolve.
What you are reporting is a totally new & different problem and TechRepublic is looking at it and will resolve.
Mehul Bhai
7th Nov 2011
Mehul Bhai
7th Nov 2011
