Follow via:
RSS
Email Alert
Question
0 Votes
+ -

Bluescreens (out of the blue), new Dell XPS 8300, Win 7 Ultimate ???

I get Bluescreens, really out of the blue, unexpectedly, with a brand new Dell XPS 8300, Windows 7 Ultimate ???
Hardware check, especially memory, is ok.
Dell Support is active, but I do not blame this, at least for now.
All ideas welcome how to avoid this trouble.
Thanks,
Hanns
Pro
31st Jan 2011

Clarifications

Please post the BSOD error message that you're getting.
jasonhiner 2nd Feb 2011

Answers (8)

1 Vote
+ -
Chosen Answer
What is the Stop Code?
Just saying system is blue screening is not telling us much. What is the stop code you are getting>
This site has a list of codes that can help narrow down what is causing issue. http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list.htm
31st Jan 2011
1 Vote
+ -
have you
installed any new software or added any new hardware lately?
31st Jan 2011
1 Vote
+ -
Blue Screen in new Dell PC
Mine did this too. I ran chkdsk /f and haven't seen it since
31st Jan 2011
0 Votes
+ -
Don't waste too much time on this - contact Dell.
If you don't find a simple solution soon after responding to the posts above, don't wait to have the vendor fix their problem. Assuming, of course, that you haven't installed hardware or software that is causing the problem, or perhaps cleaned something a bit too aggressively.
31st Jan 2011
1 Vote
+ -
Bluescreen by Microsoft ?
The culprit seems to be Microsoft.
Microsoft security essentials real-time protection lead to several system stops,
error code: 0x80004005
Other error sources are:
- VDS Basic provider, error code D@01010004
- Kernel Power
- verification error, followed by a MEMORY.DMP

The good news: no bluescreen today (running-in period finished?)
Hanns
1st Feb 2011
0 Votes
+ -
MSBSOD - sure.
But this would seem to be an issue with drivers for virtual disks. Are you using anything which makes use of these?
1st Feb 2011
0 Votes
+ -
WIN 7 unexpected Bluescreen
I do not use virtual disks (unless there is something hidden which I ignore).
Just got another bluescreen when performing diags with supplied DELL support center utilities on my PC.
"Running-in" is not finished ... my troubles continue. Hope to find someone at DELL.
I own the PC for 2 weeks now, might ask for a full refund ...
Hanns
2nd Feb 2011
0 Votes
+ -
Steps to Fix Blue Screen
Blue Screen is often the result of unsound registry entries and corrupted system files. You must take these factors into considerations.

Run a full registry scan with Reginout utilities. Repair the problems found in your registry.

Replace corrupted system files using SFC tool. Insert your operating system installation disc, and click Start | Run, type "SFC /ScanNow" and hit ENTER.
13th Mar 2011
Answer the question
Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

Join the TechRepublic Community and join the conversation! Signing-up is free and quick, Do it now, we want to hear your opinion.