deleted imation 8gb flash drive security icon?

i accidentally deleted the Lock Icon in my 8gb Imation Flash Drive and now i can only access 3 gb in my PUBLIC partition, i can not access the other partition which is 5gb how can i access the 5GB? i tried formating it but still i could only see the 3gb in the PUBLIC partition. pls. pls help.

Tags: it support

robertpeugenio

29th Apr 2011

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Answers (3)

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"Deleted the icon".

What does that mean?

Regardless, if you can't access the security app, you won't see that partition. Check the vendor's site for help regarding your exact model version drive & software.

seanferd

29th Apr 2011

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Imation Product support.

Hello robertpeugenio,

My name is Stefan and I work for Imation, regarding your case, you need to use the security software Imationlock to recover the missing capacity for your flash drive, please download the Imationlock software and follow these instructions:

Download the Imationlock software here:
http://www.imation.com/Global/Support/flash/ImationLOCKv227.exe

- Plug in your flash drive.
- Copy the Imationlock software onto your flash drive.
- Run the Imationlock software.
- Create a new password.
- Once you have created a new password please login.
- Once you are logged in you should have the following setting: Password status: enabled ??? Secure partition: unlocked.

Once the secure partition is unlocked you will be able to access the missing capacity on your flash drive.

If you require further assistance or information please do not hesitate to contact us at our toll free phone # 1-800-351-8186 option 2.

Regards.

IMN Product Specialist

3rd May 2011

Replies

Hi,
Thanks for that advice because i also deleted my imation security icon by mistake from my imation flash disk. but the link for downloading that you gave above failed.it keeps telling me the system can not find the file specified, please advice.....

akorbe 20th Nov