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acrobat reader

By pcbuddy ·
does anyone have any idea why i cant open a .pdf document. it pops up error message "document security has been removed, document will be closed" i have tried to upgrade to version 6.02 of acrobat reader still no luck.i have admin rights on the pc.

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by VinnyD In reply to acrobat reader

That document giving the error has been damaged.

Every PDF has "document security" in the file.

That error your getting says that "document security" tag is missing.

So either that one pdf is bad!
Was not downloaded successfully.
Your antivirus program has done something to the file

Or you have some adware/spyware/virus on your computer not allowing the document to open

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by pcbuddy In reply to acrobat reader

ok, does that mean the document could be infected with some virus?

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by Etoile In reply to acrobat reader

Answer 1 has it pretty well covered. The file is most likely damaged/corrupted - just a bad download. Just check that your version of acrobat reader is working properly by opening another .pdf document.

Good luck

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