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Ad-Watch Not Responding

By BlackDiamond ·
Hey,

Running Ad-Watch on a Windows 2003 Server box. It opens and just stops. Task manager says it is not responding.

Not sure where to determine what version of Ad-Watch it is, the Ad-Aware is SE Professional version 1.05.

Tried disabling AntiVirus, have not tried to uninstall and reinstall yet.

Thanx

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by dustyD In reply to Ad-Watch Not Responding

Well, seeing no other responses, I'll take a stab.

I have not used the Pro version of Ad-Aware, but have you upgraded to it from the personal version where you added Ad-Watch?
In other words, if you added Ad-Watch to a personal version, then upgraded to Pro, you may have to reinstall.

If that is the case, did you remove SE Personal;or do an in-place upgrade?

As far as the version, try to find the exe to see if contains version ifo.

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by BlackDiamond In reply to Ad-Watch Not Responding

Hey,

At the time I entered this, I had not done an uninstall. The program was not installed previously so there was nothing to unintsall when I installed it the first time. I have since removed the program and reinstalled with no change.

Must be a tough problem tho, I have sent their support an email and also posted in their forums and have not heard anything back from either of them.

Thanx

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by caestelle In reply to Ad-Watch Not Responding

Has this ever worked or have you had this problem ever since you installed it??

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by caestelle In reply to

I wanted to add that I have not had much exper. with Add-Watch, but I have had similar things happen with Ad-Aware itself....and it was a result of the fact that the machine I installed it on was so infected with spyware/mlware already that it was essentially blocking Ad-Aware from running, so I don't know if this might be what is happening with Ad-Watch.

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by BlackDiamond In reply to Ad-Watch Not Responding

Hey,

It has been since we first installed it. Ad-Aware runs fine and cleans any items it may find. Ad-Watch will not run even it Ad-Aware finds nothing.

Have heard from their support and happened to mention something else so now they insist on trying to answer that question even tho I have said I don't care about that part. Guess we will start to eval something else.

Thanx

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by BlackDiamond In reply to Ad-Watch Not Responding

Hey,

Have contacted their support more several times and nothing. I would have to give them 2 big thumbs down in the support area.

Thanx

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by BlackDiamond In reply to Ad-Watch Not Responding

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