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Adobe Reader Download causes all icons to change to Adobe icons

By dannerpaint ·
Got a notice while on Microsoft Site to upgrade to Adobe Reader X:;;;
ALL icons on desktop & Start menu (programs) are now ADOBE icons, And if selected, Take me to Adobe reader page; somehow are linked???? (From which I can only select to Cancel as PDF documents are not available). *(NOTE, bought computer on 7/31/11; PDF files read fine and I printed some; also, accessed ACER Inspire Owners Manual (.PDF) and read some. About a week later, while on Microsoft site, got a message that... (see below)
Have Downloaded and Uninstalled NUMEROUS (+15) times, (the only way to get icons back to normal). This is a NEW computer and I'm pretty sure came w/ Adobe Reader 9.3 or 4. *WAS definitly able to view PDF files @ that time. Only after being notified while on a Microsoft site that an update (to A.R.10) was available AND Recommended did I try to DL. Have even tried to revert to earlier version AND tried to D.L. earlier ver. (9.3 or 4) directly from Adobe site. But this problem recurrs. *NOTE, This also happened ONCE with Internet Explorer Icon, But not sure of details. PLEASE HELP dannerpaint@live.com THANKS
Running Win.7 (64bit) S.P.1 BUT I DO open IE with the 32 bit version. Have tried it (Downloading) on both (32 & 64 bit). Note, also running Microsoft Security Essentials, (if that makes any difference)...
~~ Today, Aug 29,11, Attempted to try D.L. again after reading in a forum (??) that someone had success loading Adobe Reader 10 using Mozilla FireFox, as in PROBLEM SOLVED!! However; I tried Google, SAME PROB. All (MOST) Icons change to Adobe Icons. This time I took pictures of each screen; Desktop, Start Menu, All Programs and OPENED Folders & Sub-folders, all showing Adobe Icons. As well as Processes to Uninstall. Any time an icon is clicked it goes to Adobe Reader instead of whatever its named. For exemple, tried to click WordPad to write this, went to Adobe PDF Reader instead. Also, Gives an error message first but if I simply close it (click "OK") I have access to all PDF files, No Prob. Message states, "Adobe Reader could not open "SC_Reader.ico" because it is either not a supported file type or has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." --Read something about 'FILE ASOCIATION ???".
I Simply want to read my Owners Guide for this NEW computer, And pring important documents. I Know I could access when I first got it with no problems. It is an extreme inconvenience to have to download EACH time I want to view or print a PDF, ESPECIALLY since I can't access most other programs at the same time, Have to uninstall Adobe Reader to do so, but can't unistall w/ Adobe window (PDF file) open. Please help, keep in mind, I'm not very computer literate, so if anything has to do with the PROGRAMMING end of things, It'll have to be step-by-step. Kevin

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All Answers

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Use Windows system restore

by robo_dev In reply to Adobe Reader Download cau ...

http://windows.microsoft.com/en-US/windows7/products/features/system-restore

System restore will take you back to the point where everything worked.

If your goal is simply to read some PDF files, the version of Acrobat that you have is perfectly fine. Upgrading apps such as this can often be problematic.

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Reponse To Answer

by seanferd In reply to Use Windows system restor ...

Definitely try System Restore as robo_dev suggests. At least try that first.

I've personally never seen it fix anything, so it rarely comes to mind. (Unless someone wants to know where all their disk space is going.)

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Reponse To Answer

by dannerpaint In reply to Use Windows system restor ...

System Restore won't work, Oldest restore point is few days ago & have been dealing w/ this since around 8/15/11. Thanks for the response though.

Adobe Reader Download causes all icons to change to Adobe icons
Got a notice while on Microsoft Site to upgrade to Adobe Reader X around 8/10/11:;;;
ALL icons on desktop & Start menu (programs) are now ADOBE icons, And if selected, Take me to Adobe reader page; somehow are linked???? (From which I can only select to Cancel as PDF documents are not available). *(NOTE, bought computer on 7/31/11; PDF files read fine and I printed some; also, accessed ACER Inspire Owners Manual (.PDF) and read some. About a week later, while on Microsoft site, got a message that... (see below)
Have Downloaded and Uninstalled NUMEROUS (+15) times, (the only way to get icons back to normal). This is a NEW computer and I'm pretty sure came w/ Adobe Reader 9.3 or 4. *WAS definitly able to view PDF files @ that time. Only after being notified while on a Microsoft site that an update (to A.R.10) was available AND Recommended did I try to DL. Have even tried to revert to earlier version AND tried to D.L. earlier ver. (9.3 or 4) directly from Adobe site. But this problem recurrs. *NOTE, This also happened ONCE with Internet Explorer Icon, But not sure of details. PLEASE HELP. THANKS
Running Win.7 (64bit) S.P.1 BUT I DO open IE with the 32 bit version. Have tried it (Downloading) on both (32 & 64 bit). Note, also running Microsoft Security Essentials, (if that makes any difference)...
~~ Today, Aug 29,11, Attempted to try D.L. again after reading in a forum (??) that someone had success loading Adobe Reader 10 using Mozilla FireFox, as in PROBLEM SOLVED!! However; I tried Google, SAME PROB. All (MOST) Icons change to Adobe Icons. This time I took pictures of each screen; Desktop, Start Menu, All Programs and OPENED Folders & Sub-folders, all showing Adobe Icons. As well as Processes to Uninstall. Any time an icon is clicked it goes to Adobe Reader instead of whatever its named. For exemple, tried to click WordPad to write this, went to Adobe PDF Reader instead. Also, Gives an error message first but if I simply close it (click "OK") I have access to all PDF files, No Prob. Message states, "Adobe Reader could not open "SC_Reader.ico" because it is either not a supported file type or has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." --Read something about 'FILE ASOCIATION ???".
I Simply want to read my Owners Guide for this NEW computer, And pring important documents. I Know I could access when I first got it with no problems. It is an extreme inconvenience to have to download EACH time I want to view or print a PDF, ESPECIALLY since I can't access most other programs at the same time, Have to uninstall Adobe Reader to do so, but can't unistall w/ Adobe window (PDF file) open. Please help, keep in mind, I'm not very computer literate, so if anything has to do with the PROGRAMMING end of things, It'll have to be step-by-step. I now have 25-30 HOURS into this. (Research, try this, try that) Thanks for any help. Kevin
____________________________________________________
Icons change upon download, UPDATE from yesterday, 8/29/11
~~ Backed up computer to external device (not Windows but Acer backup), then, created system restore point. ~ Created NEW Administrator Account ~ Tried Downloading Adobe Reader 10. SUCCESS No Icons altered, able to DL, view & print PDF files. ~ Close all programs. >Change User. (Back to ORIGINAL Admin. Acct.) > ICONS ARE ALTERED HERE!!! ~ Go back to NEW user acct., DL Adobe Flash (10.3), works fine. // Check IE version (9.3)., CLOSE, switch to 'Broken' user acct. **[SIDENOTE, is it normal for something called Adobe AIR to show up w/ Reader Download ???] ~ Check IE version (9.3), ** I SWEAR it showed ver. 6 yesterday**. Try DLing anyways (MS site) in both 64, then 32bit. Won't LOAD, Msg says "Newer version already on computer". ~ Switch back to NEW Admin. Acct., Check Ver. (9.0.8112.16421, Update Ver.9.0.2 (KB2559049)). >Switch user, Check older Admin. Acct. Shows SAME. Uninstall stuff, *3 Screensavers. > Icons Still Altered after shutdown & reboot. Uninstall EVERYTHING installed since comp. was new, *2 more screensavers & Bearshare. ~ Goto Uninstall, select Adobe Reader X, select 'Change'. RESTART comp. No result (Icons still Altered). > UNINSTALL. Icons revert back to normal (default appearance and file associations.) This is crazy and driving me there. I can't understand how or why everything is fine in NEW user acct. but messed up in old. Since everything (programs, etc...) apppear to be identical. I would just delete old acct. & use new one if I knew how to transfer files (pics, music, pdf's, & especially IE Favorites) to new one. Although I dion't believe this would FIX the real problem which is what I desire to do. RE..I AM quite novice w/ computers, though this problem is Forcing me to learn a bunch. Thanks for any additional ideas. K

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At this point, I'd suggest a repair install of Windows.

by seanferd In reply to Adobe Reader Download cau ...

There would be far too many file associations to fix. Uninstall Adobe first. You can reinstall Adobe when you are finished. Maybe wait to upgrade to Adobe 10 until Adobe fixes this issue. It is probably easier to find the older Adobe versions here: http://filehippo.com/download_adobe_reader/ - just look to the "older versions" column on the right.

http://windows.microsoft.com/en-US/windows7/Installing-and-reinstalling-Windows-7#section_7
This will tell you how to do a non-destructive repair install ("upgrade"). If you don't have the 7 DVD, you do this by accessing the recovery partition on your computer. I won't guess on the easiest way to do this - see the help files the vendor put on your computer, or look up your model at the vendors support site. Some make this accessible via the Start Menu, some make this accessible by pressing a function key like F8 or F11 at boot.

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This is a common problem and Adobe has published a fix for it.

First, uninstall reader. Then

See: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

I ran solution 1. I was scared, because it has you unzip a file and run it that fixes your registry automatically, and you get all sorts of warnings in the process about unknown publisher etc., but I did it and it caused no harm.

I also did solution 2, which in my case was just to click start, choose default program, and I chose Chrome as my default browser. Supposedly, this causes something to reshuffle and get straightened out.

Then I rebooted and went to adobe.com and downloaded and installed Reader for the umpteenth time. Only this time, it did not change all my icons to adobe. And Reader works fine.

In my case, what was happening is every time I installed or updated Reader it changed all my icons to adobe and if I tried to run something from the little window right over the start button that opens when you press start (e.g., run regedit, or msconfig) that also called adobe reader instead of doing what it was supposed to do. Every attempt to run any executable file ran Reader. The only fix was to uninstall Reader (until I did solution 1 and solution 2 above). I don't know which one was the charm since I did them both before trying to reinstall reader. I even got an error message after doing solution 1 that not every registry key could be changed. But I have a hunch it was solution 1 that did the trick. So see
http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

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