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after recovery -- urgent

By jfinan ·
I have bought Active undeleted software to recovery user profile that I have deleted yesterday, after finish recovery, some photo, excel and word file cannot open, how can I solve this big problem.

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by Blackcurrant In reply to after recovery -- urgent

Hi

Sounds like the program associations have been lost. For example .doc is longer associated with MS-Word, .xls is no longer associated with MS-Excel.

You might want to try either running a registry checker which *should* restore the associations for the recovered user profile or you can run a repair of MS-Office.

It may also be that the NTUSER.DAT file and other specific registry files are corrupted, or that the recovered profile is corrupted. Look at this MS article for further help on recovering corrupted profiles:

http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

Good luck

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by HAL 9000 Moderator In reply to after recovery -- urgent

Provided you brought the full version and are not just using the trial version I would first check the extension on each file that you can not open and make sure that it is correct.

If you have the trial version then most likely it is limited to only recovering files to a certain size and anything bigger will be incomplete and unopenable. As I'm not familiar with this particular software you will need to check that there is no size limitation on what it is capable of recovering as that could very easily be the problem as well.

Also if you are using the same drive to write the recovered files to it is more than likely that the accidentally deleted files are being overwritten and thus unrecoverable. In that case all you will be getting is the file names with no or little actual data so have a look to see how big the recovered files actually are.

From your question I take it that you can open some of the recovered files but not all of them if that is the case the above are more than likely to be the problem.

If not please add some more to your question telling us exactly what is happening.

Col

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by wlbowers In reply to after recovery -- urgent

Check the file names and their extentions. If a recovery software can't decide what the file is, it will assign a generic or no extension.

Rename a known excel file with the correct extension and try to open it.

Lee

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