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Analog Modem Recommendations

By eblank ·
After going multile rounds with a USR WinModem and Windows 2K and Windosw XP Pro (the modem in question is a USR 5699B Win Modem), I am now looking for reocommendations for solid performance modems that can handle bad phone lines better than their WinModem cousins.

These modems are going into remote locations that aren't likely to see a broadband connection anytime within the next 10 years, so I really need to findf something that can handle poor quality phone lines on what is usually bad copper from the wall to the TelCo switch.

While USR is "known" by the management here (and thus is easier to push through a purchase request for them) I am more than willing to hear about other modem manufacturers.
What recent Analog modems have you found to be reliable and stable on Win 2K Pro and Win XP pro systems?

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by BFilmFan In reply to Analog Modem Recommendati ...

My experience has been with bad copper none of the modems are going to get good performance. I'd recommend contacting your Telco vendor and tell them you want decent copper lines!

Are you guaranteed a level of service in your contract with them is the first thing to investigate.

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by eblank In reply to

As with any POTs line, we are guaranteed a 28.8 connection speed that is "voice quaility" and, yes I have been in touch with our TelCo reps. They are very helpfull, and will be glad to send a technician out to put a meter on our line at the NID and say that the line quality is acceptible and taht it must be "our" hardware problems (at which point they will charge us for an unneccessary service call).
One of the annoying issues is that while our desktop ssytems in these locatins will fail to connect, laptops with internal modems often have no problems.
All in all this really is an issue with a combination of poor quality phone lines, recycled PII and PIII W2K systems and junky Win Modems.
Since neither the Computers nor the phone lines are changable, I need recommendations for a more stable (hardware based) PCI modem. I'm not expecting miracles here, but a change from 4kBPS to 24 kBps would be nice.

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by mikex In reply to Analog Modem Recommendati ...

use USB external V92 modem - You must choose the brand between the Connexant, Rockwell, USR

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by eblank In reply to

Poster rated this answer.
Aside from not wanting the modem to walk out hte door in someone's back pocket, none of the ssytems that are currently deployed have USB 2.0 on board.
I am intrigued by your limiting the field to USR, Connextant and Rockwell... Are you saying that they are the only manufacturers that are still making modems, or that they are the only chipset makers, or that they are the only ones you would recommend?

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by willcomp In reply to Analog Modem Recommendati ...

I have found external serial (not USB) modems to provide better connections under poor line conditions. Ours is a rural area and most phone lines outside our small town are multiplexed. Getting a modem to connect at greater than 14.4kbps is a challenge.

As you noted earlier, some internal modems perform fairly well and some do not. What has surprised me is that similar internal modems from the same manufacturer may have widely varying performance.

Almost without fail, external serial modems have provided superior connection speed and reliability.

I have used USR (pricey), CNet (cheap), and AOpen (moderate) serial modems with similar results.

If you really must use an internal PCI modem try the USR model 5610B that has a controller chip on board.

The USR external runs about $75.00 and the USR 5610B about $65.00.

Dalton

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by eblank In reply to

Frist, I want to appologize for rating this as an "unacceptable" answer. I just want to keep the quetion open for a bit more and see what others might recommend for modems.
Thanks for the comments on the Serial modems. I agree with you that the external modems work the best, unfortunately I really think that they would grow leggs in some ofthe locations I need to put them into. Good to know that someone is still recommending USR. Frankly my expreience withtheir 5699B Win Modems has been nothing but nightmarish. Would you recommend anything other than a USR? Obviously the need for full DSP chipsets is a must...

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by eblank In reply to

Frist, I want to appologize for rating this as an "unacceptable" answer. I just want to keep the quetion open for a bit more and see what others might recommend for modems.
Thanks for the comments on the Serial modems. I agree with you that the external modems work the best, unfortunately I really think that they would grow leggs in some ofthe locations I need to put them into. Good to know that someone is still recommending USR. Frankly my expreience withtheir 5699B Win Modems has been nothing but nightmarish. Would you recommend anything other than a USR? Obviously the need for full DSP chipsets is a must...

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by G.Brown In reply to Analog Modem Recommendati ...

Whatever the make just make sure that you get a full hardware modem and definetly NOT anything that has "Win" "HSP" "HCF" "HSF" as they make your computer emulate some of the stuff that a proper hardware modem would.

I've seen quite a few modems and still swear by USR.

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by mikex In reply to Analog Modem Recommendati ...

Yes i was talking about the Chipset makers, you don't need USB 2.0 specs the modems are USB 1.1 compatible - just make sure (like in the last answer) that it is fully Hardware supported modem and V.92 specs

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by mikex In reply to

I've been using both Connexant & Rokwell chipset combined with the bad quality phone cables&lines - Both chips were performing well for me

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