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Application Error-Windows NT Worstation

By Shanghai Sam ·
We have these 5 similar Compaq PCs loaded with more or less the same softwares and used for same work. NT workstation is installed on a 2GB primary FAT partition, Office 2000. They are only used by 5 accountants in the company to do spreadsheets, access email & internet, besides the main task of Accounting system application, which is a custom built package made with Powerbuilder and resides on and works with SQL server 7.0. All the accountants perform more or less similar transactions, but there is this one accountant who keeps getting this Application error every other day and it shuts down her Accounting appication. All the other 4 have no such problem to date. To check up, I even made her work from another accountant's PC but it didnt happen, so I really doubt if i can get the Application provider to fix this problem. The Dr.Watson log file generated have not provided much clue. To clear my doubts about the PC hardware I changed RAM and even tried format and reinstall OS and other software......but in vain. The worst part is this problem is not recreatable and may just pop up at any time she works on the Accounting application, which really frustrates her since she has to process the transaction again from the begining.

I'm thinking of refromatting in NTFS and installing NT or maybe even Windows 2000. If anyone has had similar experiences please post back.

binu@iic-kuwait.com

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