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Attachments not visible in Outlook 2002

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This is actually happening in Outlook 2000 as well as 2002 — when a message comes in with an attachment, it is not visible. This is not consistent with every message, and yes, the attachment column is on. When I actually open the message (rather than just preview), I can select “Save Attachment” from the File menu, save it and then open it up. The CEO, however, doesn’t like this solution – he needs to be able to see the attachment in the message and click it right there to open.
I have gone thru Technet, all kinds of support pages, everything, to no end. Any ideas on how to just make the damn things visible? Need help!!!!

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Attachments not visible in Outlook 2002

In reply to Attachments not visible in Outlook 2002

This seems to be a bug in Outlook known as the OfficeQFE:4781 bug. The problem is that messages with attachments which contain a Content-ID header do not show the attachment indicator (paperclip) when accessed from Outlook 2002.

Put this >> OfficeQFE:4781 bug << in your browser search engine, and you'll get several hits with more detailed information, possible reasons, etc. Maxwell

Attachments not visible in Outlook 2002

In reply to Attachments not visible in Outlook 2002

P.S.

From what I’ve seen on that search, there will soon be a fix released by Microsoft.

Perhaps “soon” will make your CEO happy. At least this will show that you’re doing all that can be done.

Good luck,

Maxwell

Attachments not visible in Outlook 2002

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Attachments not visible in Outlook 2002

In reply to Attachments not visible in Outlook 2002

Here are some links and information:

Preview Pane Doesn’t Use Paperclip to Indicate Attach. [Q277793]
http://makeashorterlink.com/?W4F265471

Do you have IE6 Beta installed?

http://www.microsoft.com/windows/ie/default.asp

OL2002: Attachments Do Not Appear When You Use a UNIX POP3 Server
http://makeashorterlink.com/?A2C252471

Attachments not visible in Outlook 2002

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