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Auto Reboot

By jcauble ·
I am running Windows NT 4.0 at SP5. Frequently when I open or save a file under WORD 2000, the system will reboot without warning. This is intermittent, sometimes WORD works. Search of Technet has revealed nothing.

Today I was trying to download a paper from TechRepublic, and after clicking on Download, but before the "what do you want to do, open or save" dialog, it rebooted. This happened twice. I downloaded from another system, also NT4 @SP5.

Your mission, should you choose to accept it, is to help me disable auto-reboot and get this thing working again.

Thanks for your ideas.

Frustrated Jim

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Auto Reboot

by dmiles In reply to Auto Reboot

Sounds like a Auto Exec Macro and you can refer to this Related KB articleQ210565

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Auto Reboot

by jcauble In reply to Auto Reboot

The question was auto-closed by TechRepublic

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Auto Reboot

by Pyro In reply to Auto Reboot

mmm... that happend to me frequently
if ur using AMD or INTEL cpu's Check for over heating!!


Pyro

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Auto Reboot

by jcauble In reply to Auto Reboot

The question was auto-closed by TechRepublic

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Auto Reboot

by Hungry cat In reply to Auto Reboot

Check last version of HCL list. (Hardware Compatibility list). You can find something, but i not thrust for this. Check your hardware:
At first, check your memory. Maybe some chips was damaged. Second - check BIOS for system delays conserning memory. Third - try to dissable cashe. If hungs don't left you - check CPU fan. Does it work normaly? In any case it is 99% your problems is hard, not soft.

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Auto Reboot

by jcauble In reply to Auto Reboot

The question was auto-closed by TechRepublic

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Auto Reboot

by tchieng In reply to Auto Reboot

This rebooting feature is hardware related. It's either a over heating CPU or defective motherboard. I have two IBM PC 300GL that does exactly what you're descibing here. I reformated both hard drives, reloaded Windows 98, not NT. Same results. Finally swapped the motherboard and everything is A- OK.

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Auto Reboot

by jcauble In reply to Auto Reboot

The question was auto-closed by TechRepublic

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Auto Reboot

by markgast In reply to Auto Reboot

This definetly sounds like a hardware problem. What is the wattage of your power supply? If you have a cheap power supply and have added to many energy hungry drives or peripherals you can get "auto-reboots". You say that it reboots when you try to open or save a file, eh? It sounds like that when the hard drive spins up to working speed it is sucking to much juice and causes the power supply to trip out. I would suggest replacing/upgrading your power supply to at least 300 Watts, more if you can afford it. P.S. I am a A+ certified tech.

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Auto Reboot

by jcauble In reply to Auto Reboot

The question was auto-closed by TechRepublic

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