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badtrans virus alert on exchange

By stergios_nik ·
Hello,

I have installed Norton Antivirus 2001 on my Exchange 5.5 server.

Today, I had a virus alert in this file:

\EXCHSRVR\IMCDATA\IN\XQ8HOWWN

Norton responded: "Access Denied. The file can not be repaired".

Do I have to stop the exchange 5.5 services and then rescan?

If I delete this file will it cause any problem to my exchange server?

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badtrans virus alert on exchange

by CGI?001 In reply to badtrans virus alert on e ...

Hmm, I could copy and paste some of the answers given in Discussions abt BadTrans, to get the points. It would be unfair tho, to use others imput...

Goto Discussions here in TechRepublic: In the said discussion solutions have been brought up.
Good luck!

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badtrans virus alert on exchange

by stergios_nik In reply to badtrans virus alert on e ...

Poster rated this answer

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badtrans virus alert on exchange

by DAO251 In reply to badtrans virus alert on e ...

Your anti-virus found something looking like a virus in a file while being received by Internet Mail Service of your Exchange. That's probably why it reported "access denied".

It was not very good idea to have FILE SYSTEM Virus Protector scanningExchange system folders and databases because NAV could damage your entire Exchange. I belive that may cause greater troubles than any evil virus came by e-mail.

I would recommend you just exclude any Exchange-related folders from your scans.Instead, use (maybe Norton) Anti-Virus for Exchange, which scans Exchange data (messages, mailboxes, folders, etc.) using special Exchange API, not just like files on your system.

Cheers,
Dima

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badtrans virus alert on exchange

by stergios_nik In reply to badtrans virus alert on e ...

I restricted AUTO-PROTECT function to Program files only.

Thanks.

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badtrans virus alert on exchange

by stergios_nik In reply to badtrans virus alert on e ...

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