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Best Open Source ITIL compliant HelpDesk Support System

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wengyee

In ITIL there are service support and service delivery as the main processes therefore there are many software available in the market to support these processes.

The most common software that people start of with when implementing ITIL processes is a help desk management tool so that they can begin gathering feedback as well as being the center for providing support.

Here is a list of open source software: http://www.wareprise.com/2007/04/14/open-source-itil-software/