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Beware "The Arrogance within IT"

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Beware "The Arrogance within IT"

richard.cheary
<p> </p> <br>
Over the years I have seen talented, driven, proud software dev-squads self destruct
due to IT-Arrogance. When individuals position themselves as greater than the sum of the dev-squad, negative results such as demotivation, apprehension and non compliance creeps in putting the overall project delivery at risk. Recommended management of this risk is to cultivate a culture of "sharing and growth" within the team and set the following practice technique expectations on the dev-squad as a whole.<br>
<br>

<strong>Senior Member Responsibility</strong> <p></p>
Without getting all airy-fairy/touchy-feely, IT is
up to the senior members to demonstrate humility, coaching desire and effective
communication skills for a dev-squad to operate efficiently. <p></p>
<p><br>
<strong>Defined Contribution Areas</strong> <p></p>
Within a software dev-project there are set number of roles and responsibilities
to be fulfilled. By defining these "contribution areas" and allocating them
to team members, over and above the dev-project requirements, with <a href="http://articles.techrepublic.com.com/5100-10878_11-5683094.html" target="_blank" alt="Specific, Measurable, Achievable, Realistic, Time-based">SMART</a>
goals set to be achieved. This will ensure a dev-squad is geared and steered
in a direction that covers the bases and measures achievement.<p></p>
<p><br>
<strong> Distributed QA Accountability </strong><p></p>
Whether it be code, design, architecture or as critical a project plan/schedule
that is ready for distribution it is imperative to practice "Distributed
QA Accountability", which can be achieved with a mandatory request process
for a peer QA review. The process ensures a level of trust and respect is being
exercised within the dev-squad. A dev-squad that practices this process will
work well together, due to the high expectations and criticality of each others
work ensures thoroughness and pride.<p></p>
<p><br>
<strong>Delivery Proud</strong>
<p></p>
Most IT specialists are passionate about what they do. Passion on IT's own
does not ensure delivery success, as it is most often selfish passion. The specialist
who instills "pride" in their work will deliver quality consistently.
<p>
<br>
<p></p>

The acknowledgment of "Arrogance within IT" and the application of the above into a dev-squad will improve quality and secure client acceptance.
Of course every project varies, a well
structured team that has shared past project experiences, have respect for
each other will kick "The Arrogance outof IT" from within. </p>
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cmiller5400

Where did this come from? Left field?

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richard.cheary

Howsit.

Left field || Leftside of the brain?

Wanted to jot down some thoughts and viewpoints on managing the developer ego and ensuring alignment to greater goal to be achieved by the dev-squad they are a member of.

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Bizzo

Nice post. The kind of arrogance you describe is not necessarily just in IT.

When any member of any team puts themselves on a pedestal above other members, this kind of team destruction can occur. And the remedies you suggest are (as always) mostly common sense, but do often need to be reiterated.

One part did make me chuckle though, sorry, in the "Senior Member Responsibility" section, I think the phrase you're after is "airy-fairy". After all, who wants to get touchy-feely with a HAIRY-fairy?

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jdclyde

I have seen incompetence in a dev group pull down productivity as well as motivation.

When you get the one braindead person in the group that got their job based on being so nerdy looking, the boss figured he/she HAS to be a genius, so gives him/her a job.

This person gets credit for what the real techs do.

And then, there are people like me, that are just to damn good looking to be considered a techie nerd. Don't hate me for my outer beauty....

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Wizard-09

Every see the Deit coke ad with the fit guy, well that's not me lol, but i dont look like a nerd and in't to bad looking myself lol

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The 'G-Man.'

Oh wait, you are at School - your IP address tells me so.

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jdclyde

NITS! Need a translation over here! B-)

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Wizard-09

In't it's belfast (Ireland) talk for isn't look i am not at school i short hand is that ok G-man you're hounding me boy leave me be lol

Note you're and not your (that better for you) lol

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jdclyde

punctuation.

Try it.

As for In't. I have heard southerners say in'it but never without the "i" in the it.

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But

Wizard-09

I'm not from the south, i am from the north of ireland come on please give me a break lol.

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jdclyde

I wasn't complaining, just saying the closest I had ever heard was FROM our south.

Better watch it, the kids are coming to get your lucky charms.... ;\

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NickNielsen Moderator

where you're making your mistake...

your ? /yʊər, yɔr, yoʊr; ?pronoun
1. (a form of the possessive case of you used as an attributive adjective): Your jacket is in that closet. I like your idea. Compare yours.
2. one's (used to indicate that one belonging to oneself or to any person): The consulate is your best source of information. As you go down the hill, the library is on your left.
3. (used informally to indicate all members of a group, occupation, etc., or things of a particular type): Take your factory worker, for instance. Your power brakes don't need that much servicing.

you're - /yʊər
contraction of you are: You're certain that's right?

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Wizard-09

I can de-side (decide) to spell in the way in which I feel I want 2, I am not being judged on this form for my abilities to spell but for my technical or non technical answers. Now if you don?t like that or feel that it?s inappropriate then that?s your problem I don?t really care what anyone thinks. I am what I am and what I am will never change for anyone.

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The 'G-Man.'

forms part of any answer. Type is irrelevant.

Make up your mind. All that is required would be some semi-decent English.

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Fregeus

Although i command the risk you've taken in tackling an important and delicate issue, I must admit I'm not sure exactly from where you stand:

You wrote:

"Over the years I have seen talented, driven, proud software dev-squads self destruct due to IT-Arrogance. When individuals position themselves as greater than the sum of the dev-squad, negative results such as demotivation, apprehension and non compliance creeps in putting the overall project delivery at risk."

In this I see two situations. One where a development team seems to be out of touch with their customers needs, and two where difficult individuals are making the team miserable because they think they are god's gift to IT. These are two distinct issues that cannot be solved the same way.

The first seems in line with your suggestions while the second is not. Yet your Title seem to be more in line with the second version.

What exactly where you trying to say?


TCB

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richard.cheary

Howsit

Thanks for pointing your confusion out

Attempted to point out the downfalls of "Arrogance within IT" can lead to an <b>unmotivated team</b> as well as <b>risking project failure</b> in the client's eyes.

This attempt led me to outline the possible practices to be applied to ensure neither of the negative results are realized.

thanks for taking the time to comment

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Wizard-09

Thank You lol, I was just trying to have some fun. I never thought that I would be hounded for my spelling ha ha gone are the good old days (School).

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The 'G-Man.'

you all setup Twitter accounts in computing class.

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Wizard-09

I have you no I'm a MCSE, with 6 years in I.T & currently undertaking my CEH.

I run 4 different domains, as well as that I run a wireless network at these locations also. I could go on all day and talk about it G-man but I am sure its near you bed time

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The 'G-Man.'

What version did you study?

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Wizard-09

MCSEE / 2000 + NVQ's in I.T & GCSE'S , currently undertaking my CEH if they let me take the test when i aply in the next 6 weeks.

Woked IBM AS400 Mainframes, as i said i could go on all day, because i don't feel like spelling as if i am in school don't think i am thick and undermind me please

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NickNielsen Moderator

...because i don't feel like spelling as if i am in school don't think i am thick and undermind me please

Do I want sloppy spelling in my public writing (e.g. on-line posts) to give the impression that I am sloppy on the job?

I chose to answer that question in the negative; you appear to have chosen differently.

edit: corrected spelling

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The 'G-Man.'

You have no valid MCSE.

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Wizard-09

I still passed the test, i don't see why i should get the MCSE +1, i am taking a different course at the min.

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The 'G-Man.'

You say you have a MCSE but you do not - as it is no longer valid.


MCSE has a shelf life unless you update it.

That is all.