Question

Locked

Bluescreens (out of the blue), new Dell XPS 8300, Win 7 Ultimate ???

By Hanns ·
I get Bluescreens, really out of the blue, unexpectedly, with a brand new Dell XPS 8300, Windows 7 Ultimate ???
Hardware check, especially memory, is ok.
Dell Support is active, but I do not blame this, at least for now.
All ideas welcome how to avoid this trouble.
Thanks,
Hanns

This conversation is currently closed to new comments.

10 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

Clarifications

Collapse -
by jasonhiner Moderator

Please post the BSOD error message that you're getting.

All Answers

Collapse -

have you

by PurpleSkys In reply to Bluescreens (out of the b ...

installed any new software or added any new hardware lately?

Collapse -

Blue Screen in new Dell PC

by JoeyO506 In reply to Bluescreens (out of the b ...

Mine did this too. I ran chkdsk /f and haven't seen it since

Collapse -

What is the Stop Code?

by Dippncope In reply to Bluescreens (out of the b ...

Just saying system is blue screening is not telling us much. What is the stop code you are getting>
This site has a list of codes that can help narrow down what is causing issue. http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list.htm

Collapse -

Don't waste too much time on this - contact Dell.

by seanferd In reply to Bluescreens (out of the b ...

If you don't find a simple solution soon after responding to the posts above, don't wait to have the vendor fix their problem. Assuming, of course, that you haven't installed hardware or software that is causing the problem, or perhaps cleaned something a bit too aggressively.

Collapse -

Bluescreen by Microsoft ?

by Hanns In reply to Bluescreens (out of the b ...

The culprit seems to be Microsoft.
Microsoft security essentials real-time protection lead to several system stops,
error code: 0x80004005
Other error sources are:
- VDS Basic provider, error code D@01010004
- Kernel Power
- verification error, followed by a MEMORY.DMP

The good news: no bluescreen today (running-in period finished?)
Hanns

Collapse -

MSBSOD - sure.

by seanferd In reply to Bluescreens (out of the b ...

But this would seem to be an issue with drivers for virtual disks. Are you using anything which makes use of these?

Collapse -

WIN 7 unexpected Bluescreen

by Hanns In reply to Bluescreens (out of the b ...

I do not use virtual disks (unless there is something hidden which I ignore).
Just got another bluescreen when performing diags with supplied DELL support center utilities on my PC.
"Running-in" is not finished ... my troubles continue. Hope to find someone at DELL.
I own the PC for 2 weeks now, might ask for a full refund ...
Hanns

Collapse -

Steps to Fix Blue Screen

by VikasAjitMedhekar In reply to Bluescreens (out of the b ...

Blue Screen is often the result of unsound registry entries and corrupted system files. You must take these factors into considerations.

Run a full registry scan with Reginout utilities. Repair the problems found in your registry.

Replace corrupted system files using SFC tool. Insert your operating system installation disc, and click Start | Run, type "SFC /ScanNow" and hit ENTER.

Back to Hardware Forum
10 total posts (Page 1 of 1)  

Hardware Forums