Windows Forum·65,705 discussions

Can someone PLEASE help me unlock my HP laptop??????????

Locked

When my Laptop comes on, it ask for a password before it goes to windows… When entered it proceeds to Windows. I tried to change the password in BIOS by creating a new password, now it doesn’t recognize either of them and I can’t get into my computer. When password entered, it beeps with a code on screen…After the third or fourth try it says it’s locked.
How do I correct this problem?
Thanks in advance!

Topic

Clarifications

In reply to Can someone PLEASE help me unlock my HP laptop??????????

Clarifications

Call HP

In reply to Can someone PLEASE help me unlock my HP laptop??????????

they should have a backdoor or way to unlock your laptop should you be able to prove the laptop is yours. BIOS passwords in laptops are tough as most laptops do not have a CMOS battery. There is likely a backdoor/bypass password that HP can provide to let you change or remove your BIOS password.

Thanks

In reply to Call HP

Thnaks, I will try that.

Thanks

In reply to Call HP

Thnaks, I will try that.

I hope you have tried

In reply to Can someone PLEASE help me unlock my HP laptop??????????

caps-lock key.

May be the CAPSLock key was (un)locked ?

-H

Start on safe mode

In reply to Can someone PLEASE help me unlock my HP laptop??????????

reboot your computer on safe mode and login as administrator. If using windows xp pro type administrator in user name and no password

FYI – the boot password occurs BEFORE login !!…

In reply to Start on safe mode

Have you actually ever seen a laptop boot password ?

It is the only receptor of the first (up to) eight keyboard characters + .

How in the hell is someone supposed to login as Administrator in Safe Mode to get past it, IF IT HAPPENS FIRST ??

Does your doctor know?

In reply to FYI – the boot password occurs BEFORE login !!…

How you react?

If you get this upset with an idiot, what will happen when you realize how many of them are out there.

Don’t have a heart attack. Relax.

James

It was more of an interlude to an otherwise boring logon… :)

In reply to Does your doctor know?

You forget dear boy, I am Scottish and lambasting numpties is second nature to me.

I was getting bored this afternoon, there was little or no worthwhile postings that I could channel my limited knowledge into, so I chose to berade this to$$er in the manner to which he/she/it should be addressed.

However, thankyou for the concern! 🙂

Geez but I like the way that rolls off the tongue…

In reply to It was more of an interlude to an otherwise boring logon… :)

“lambasting numpties” 😀

I have the same problem! HP’s fault!

In reply to Can someone PLEASE help me unlock my HP laptop??????????

Hi,
I have read a few discussions on this site, and I know that people do not condone possibly-illegal behaviour. This post does not concern a stolen laptop. I can’t prove it to this forum, but you will see that my story is reasonable…

Like the other user, I had a bootup password on my HP laptop. I wanted to clear the password, so I entered the CMOS/BIOS setup with F10. I didn’t see a command to clear the password, so I decided to change the password to a blank password. I figured it then wouldn’t ask me for a password.

When I started to change the password, it presented me with 3 textboxes, just like a typical Windows or Web form. In the first box, I entered the old password. Then I hit TAB to get to the next box, or maybe down arrow. But definitely not a mouse click, as this was a text-mode form. To set an empty password, I just hit ENTER. Then I repeated this for the second textbox.

When I saved/exited and rebooted, it still asked me for the bootup password!! But nothing worked! Neither my old password, nor blank (hitting ENTER). What happened?!

I came up with a theory that maybe some previous password was sitting in those 2 textboxes for the new password. When I hit ENTER for them, maybe it set that mystery password to be my new password. I can’t remember, but those textboxes might have had “fill characters” instead of being blank. By fill chars, I mean like Windows shows stars in a password textbox. Here, those chars would be “squares”, as it’s text mode. (Excuse me for over-explaining, but I want to be clear.)

So 2 questions:

1) What on earth happened? What is my password now? Is it SPACE? Is it “\n” (ENTER), which I am unable to provide? Something else weird?

2) Isn’t this faulty interface HP’s fault? I understand from reading this forum that I would have to pay HP $300 to reset this password. The laptop is 4 years old and no longer under warranty. This is ridiculous. I didn’t forget my password.

THIS IS A REPLY FROM ONE OF THE TEAM

In reply to Can someone PLEASE help me unlock my HP laptop??????????

I CAN HELP YOU BY TELLING ME WHERE YOU LIVE THAT YOU HAVE TO GIVE US YOUR CARD DETAILS PLEASE FIRTS YOU HAVE TO REPLY BUT YOU HAVE TO PUT YOUR CARD BANK DETAILS.

AFTER THAT THEN I WILL COME THE NEXT DAY

YOU SENCELEY

PRINCE LIMON

PLIMON

ARE YOU CRAZY

In reply to THIS IS A REPLY FROM ONE OF THE TEAM

BUT YOU MAY USE THIS CARD TO BUT THING YOU SHOLUD NOT NOT WANT TO TO SEE BY SECRET

Um… Who’s calling who crazy? ?:|

In reply to ARE YOU CRAZY

.

Sure give up the card info want my SSAN too?

In reply to THIS IS A REPLY FROM ONE OF THE TEAM

Die! Spammer!

TR members do not assist password recovery. Do not respond to this thread

In reply to Can someone PLEASE help me unlock my HP laptop??????????

The members of TechRepublic – A Resource for IT Professionals, will not assist anyone in the recovery of lost passwords. You may have a legitimate reason to recover a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we the members of TechRepublic will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery issues should be taken up with Microsoft’s technical support, Phoenix BIOS password recovery issues should be taken up with Phoenix Technologies, etc.. To those viewing this post: Please DO NOT respond any further to this thread.

This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

[b]Contact HP here for a possible solution.[/b]

Col

HP.

In reply to Can someone PLEASE help me unlock my HP laptop??????????

How you unlock the bios depends on the model.

HP will do it if you send the laptop to them for a mere $300.

HP used to have a program on their website that unlocked the bios and when the service price was instituted they removed it.

If you Google the matter, you may find the name of the program. If you search you will eventually find the program, but it ain’t easy.

Regardless, no one on this board will help you unlock your computer because we have no way of knowing that it is in fact yours. This leaves you with the option of finding the program and using it correctly, sending the machine to HP, or taking the computer to a competent repair shop who will charge you $30 – $80.

[Author]

Replies