Question

Locked

Cancelling Membership

By cshockley ·
Your website says that to discontinue my membership I must "contact Customer Support via the Submit a Question tab above, which provides you with the email Web form. Please be sure to select Membership and Registration Inquiry as your product and topic. Include the email address you registered with and your user name. Please be sure to request cancellation of your newsletter subscriptions as well, if applicable."

Please help me do this. I cannot read your emails which arrive at least 5-6 times a day! All garbled!!

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

My Newsletters

by TheChas In reply to Cancelling Membership

First off, this is a peer to peer forum. If you want to assure an answer from a TR staffer, you must use the submit a question link from the site help link.

Second, sorry to see you go and sorry to hear that you are having problems with the newsletters. Might I suggest that you change the format to text and see how that works for you.

One thing I recommend to those who wish to leave TR is that they log in and go to the My Newsletters page. From there, you can select to not receive newsletters and commercial messages from TR.

Chas

Collapse -

Try this

by Jacky Howe In reply to Cancelling Membership

If you only want to unsubscribe from the Newsletters.

Click on Forums
Click on FAQ up above your name and then click My newsletters. You can then untick what is not required and then click on Update.

Cancelling your subscription.

On the Submit a Question page

Registered Membership Email Address: type in your email address

Product: membership

Subject: Cancellation

Question: Please cancell my subscription and newsletter subscriptions

Back to Software Forum
3 total posts (Page 1 of 1)  

Software Forums