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  • #2252170

    Cannot Print from Outlook

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    by jimw ·

    I have a user running XP Pro, SP2, using Outlook. He cannot print e-mails from Outlook. There is no error message, and no print job is sent to the printer, it just will not print. Word documents print fine. This condition just occurred. It has been working fine in the past. The user has not changed anything, and I did a system restore with no results. Any ideas???

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    • #2492975

      Clarifications

      by jimw ·

      In reply to Cannot Print from Outlook

      Clarifications

    • #2492973

      network printer?

      by ncsu wolfpack ·

      In reply to Cannot Print from Outlook

      Is it a network printer? I had a wierd thing happen last week where a person could print from Excel but not powerpoint. I reset their password and all was well.

      Also, can you log in as someone else and print from outlook? If so, you may want to delete the outlprnt file from their profile.

      • #2492894

        Not a network printer

        by jimw ·

        In reply to network printer?

        Thanks for the reply…this however is not a network printer.

        • #2492856

          Have you logged in as the local admin

          by ncsu wolfpack ·

          In reply to Not a network printer

          Try printing from that account or another that you create.

        • #2517602

          Do you have IE7?

          by lgwhitlock ·

          In reply to Have you logged in as the local admin

          I recently experimented with IE7, and everything was great at first. Then after a couple of weeks things started getting weird. That was when Outlook stopped printing from this machine. Uninstalling IE7 was not enough to fix the problem. Finally I found a program called IEFix, which restored IE to it’s SP2 state and everything was fine after that. I also agree though you should try another user account first to see if it’s a problem with that persons profile on that specific machine. Good luck.

    • #2492953

      I agree

      by zach ·

      In reply to Cannot Print from Outlook

      If it is a network printer, I would try logging in as another user and seeing if you could print.

    • #2664480

      Possible Resolution

      by laracuentem ·

      In reply to Cannot Print from Outlook

      I had a user with the same problem, Outlook 2003, XP Pro SP2, and IE7.

      The problem for me seemed to have to do with with IE7. I uninstalled IE7, ran IEFix (because at this time it does not work with IE7) and then re-installed IE7 and the user can now print again.

    • #2664469

      Same Issue

      by cliff680 ·

      In reply to Cannot Print from Outlook

      I had this same problem on one of my client pc’s…I just uninstalled IE7 and everything started working again.

    • #2455917

      Cannot print from outlook

      by jessica.anderson ·

      In reply to Cannot Print from Outlook

      I have a user running 2k using Outlook. He cannot print e-mails from Outlook/calendars/contacts. There is no error message, and no print job is sent to the printer, it just will not print it freezes when you click go to file > print but will print emails it you click on the printer icon. Word documents print fine. This condition just occurred. It has been working fine in the past. The user has not changed anything, and I did a system reg rep with no results. Not using IE7 but IE6. It is a network printer, same issue happends or 2 other machines, and with a second cx. Any ideas???

    • #2853852

      I Have the same problem

      by meadowview ·

      In reply to Cannot Print from Outlook

      Can anyone tell me what has happened with my computer that I cannot print emails from outlook any more??????? This just seemed to happen over night!

      • #2853836

        Click the

        by nexs ·

        In reply to I Have the same problem

        “Ask A Question” button at the top of your screen and give us some details about your situation, then we’ll do our best to help you troubleshoot.

    • #2853758

      delete OutlPrnt file

      by prrethish ·

      In reply to Cannot Print from Outlook

      deleting the OutlPrnt file
      u can find it in
      %USERPROFILE%\Application Data\Microsoft\Outlook

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