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Can't create distribution list in Outlook 2003

By compujacks ·
Here at my place of employment, we are joined to a domain. I have a user that gets the below messages when trying to create a distribution list in outlook 2003:

"a new entry could not be added. the action could not be completed"

"a new entry could not be added. please use the contacts module to create this entry."

There are no restrictions in place that forbid this kind of thing and this user has the same permissions as everyone else who CAN create these sorts of lists.

In the address bar dialog box, under "tools"->options->addressing dialog box, the settings are as follows:

show this address list first: Global Address list

Keep personal addresses in:
contacts

When sending mail, check names using these address lists in the following order:
Global Address list
Contacts.

Also, under these settings, he had some other contact lists listed, but I removed them (don't know how they got there as I've just started 3 weeks ago) since no one else had them listed on their computers. I'd appreciate any help on this...

Greg

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How to create a distribution list from your contacts in Outlook

Creating a contacts distribution list is a two-step process. The first step is to decide where you will store the distribution list. You can save it in an Address Book or in your Contacts folder. The second step is to add your contacts to the list.

The following example demonstrates how to set up a distribution list in your Contacts folder.

Define the Distribution List
Outlook 2010

1. On the Home Page, click Address Book to open your Address Book.
2. Click the list below Address Book, and then select Contacts.
3. On the File menu, click New Entry.
4. Under Select the entry type, click New Contact Group.
5. Under Put this Entry, click In The Contacts. This selection determines where your new distribution list is saved. This is the default location.
6. Click OK. Your new distribution list is now set to be saved in the Contacts folder, and an untitled distribution list form opens. At this point, you can begin adding contacts to your new distribution list, as outlined in the following section.

Outlook 2003 and Outlook 2007

1. On the Tools menu, click Address Book to open your Address Book.
2. In the Show Names from the list, click Contacts.
3. On the File menu, click New Entry, or click the New Entry button on the toolbar.
4. Under Select the entry type, click New Distribution List.
5. Under Put this Entry, click In The Contacts. This selection determines where your new distribution list is saved. This is the default location.
6. Click OK. Your new distribution list is now set to be saved in the Contacts folder, and an untitled distribution list form opens. At this point, you can begin adding contacts to your new distribution list, as outlined in the following section.

Add Contacts to Your New Distribution List
Outlook 2010

1. In the Name box, type the name of your new contact group.
2. Click the Select Members button to add members from any of your Address Book entries or Contacts.
3. Click Save And Close to save the new distribution list.

The name of the distribution list appears bold as compared to the other entries in the contact folder. In table views, the distribution list name appears in the Fill Name field. You can view the members of the list by opening the entry.
Outlook 2003 and Outlook 2007

1. In the Name box, type the name of your new distribution list.
2. Click the Select Members button to add members from any of your Address Book entries or Contacts.
3. Click Save And Close to save the new distribution list.

The name of the distribution list appears bold as compared to the other entries in the contact folder. In table views, the distribution list name appears in the Fill Name field. You can view the members of the list by opening the entry.

Hope this is of help to you.

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