id="info"

Question

Locked

Can't Ping or RDP my computer!

By scott.gaudet ·
I can Remote Desktop onto other machines. However, when I'm at the other machines I can't get to my own computer, also I can't ping my computer which time's out after three attempts. If I try to connect to my admin share via the UNC Path, I also can't do that. I have checked my settings, Remote Desktop is enabled. We are behind a firewall, which is mentioned in many articles. Any ideas would greatly be appreciated.

This conversation is currently closed to new comments.

9 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Have more questions

by tboucher In reply to Can't Ping or RDP my comp ...

Is your machine on the same LAN as the other machines you mention? Did you try pinging by IP Address or just by Host Name?

Collapse -

RDP

by scott.gaudet In reply to Have more questions

The computers are all in the same lan and wan. I've tried pinging by ipaddress and computer name.

Collapse -

First things first.

by svasily1 In reply to Can't Ping or RDP my comp ...

Do tracert to your IP address.
C:\Documents and Settings\serge>tracert 192.168.1.1

Tracing route to 192.168.1.1 over a maximum of 30 hops

1 1 ms 1 ms 1 ms router [10.0.0.1]
2 4 ms 3 ms 3 ms 192.168.1.1

Trace complete.
If it stops on a router, you have to check ACL.

Collapse -

Results

by scott.gaudet In reply to First things first.

C:\Documents and Settings\scott.gaudet>tracert 9txxxxx

Tracing route to 9txxxxx.xxxgrp.com [10.1.140.21]
over a maximum of 30 hops:

1 4 ms 3 ms 4 ms 10.1.130.252
2 1 ms <1 ms 1 ms 10.1.101.41
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * *

Collapse -

Ok

by rkuhn In reply to Results

So what is 10.1.101.41?

Do a nslookup and see what that device is. That's where your packets stop.

Collapse -

Check 10.1.101.41

by svasily1 In reply to Results

Ping can,t reach reach network.
Check 10.1.101.41, may be this host acting like router. What is netmask for 10.1.140.21 if it is your host?

Collapse -

Check

by rkuhn In reply to Can't Ping or RDP my comp ...

Right click on My Computer, System Properties, Remote, check Allow Users to Connect Remotely to This Computer.

Then, Select Remote Users and add your user/s.

Also, make sure if the Windows Firewall is on that you don't have Don't Allow Exceptions checked. Or, same basic principle for any third party firewall.

If you go into Control Panel, Windows Firewall, Exceptions, you should see an exception for Remote Desktop and it should be checked.

Collapse -

Did Check

by scott.gaudet In reply to Check

Rick, I did previously check all what you asked me to do. I just finished, and confirmed all the steps that you ask. By looking at my settings, It should be working.

Scott

Back to Desktop Forum
9 total posts (Page 1 of 1)  

Hardware Forums