Question

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cd/dvd drive windows 7

By Snuffy09 ·
drive will not read discs it is displayed on my computer and device manager

properties say that the service is disable

msconfig setup is default

Bios looks good

Any ideas?

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All Answers

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Is it supported in Win7?

by AnsuGisalas In reply to cd/dvd drive windows 7

Most hardware isn't.

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installed in a HP

by Snuffy09 In reply to Is it supported in Win7?

computer and its licensed for windows 7

I use the same model and works fine

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Check if CD works on another computer or try different disk

by bimal_kumar_sanghi In reply to cd/dvd drive windows 7

Try booting using the Windows 7 O/S disc when you turn the computer on
Steps:
1. Insert the O/S disc
2. Shut down the computer
3. Make sure CD/DVD is the first boot device in BIOS
4. When you turn the computer on, you will get the message "Press any key to boot from CD". Keep Pressing the Space key. If you some files being loaded then the CD/ DVD drive is functional. If not then its the hardware gone bad

If it boots successfully. Escape the setup. Remove the CD. Restart your computer.

Use Windows troubleshooter to fix the issue.
If there is still an issue then it has to be with some firmware upgrade for the particular drive and you need to contact the manufacturer or get on the manufacturer's website and download and install the firmware

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Have you tried a Boot Disc

by OH Smeg In reply to cd/dvd drive windows 7

And see if that works?

If it doesn't the drive has died and gone to Silicon Heaven, and if it does work it's a corruption in the OS in use here namely 7.

Col

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boot discs do work

by Snuffy09 In reply to Have you tried a Boot Dis ...

i will try and swap it out with another one

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OK then you might like to try this first

by OH Smeg In reply to boot discs do work

Quite often when you run into Hardware Issues with Optical Drives and Windows you need to flash the Firmware of the drive.

Col

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hooked up external cdrom

by Snuffy09 In reply to OK then you might like to ...

still says the same thing in device manager

must be OS corruption

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Could try opening a different user account

by OH Smeg In reply to hooked up external cdrom

And see if it still will not working. It could be something as simple as a Corrupt User Account.

Col

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