Question

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  • #2213525

    cd/dvd drive windows 7

    Locked

    by snuffy09 ·

    drive will not read discs it is displayed on my computer and device manager

    properties say that the service is disable

    msconfig setup is default

    Bios looks good

    Any ideas?

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    • #3028934

      Clarifications

      by snuffy09 ·

      In reply to cd/dvd drive windows 7

      Clarifications

    • #3028929

      Is it supported in Win7?

      by ansugisalas ·

      In reply to cd/dvd drive windows 7

      Most hardware isn’t.

      • #3028910

        installed in a HP

        by snuffy09 ·

        In reply to Is it supported in Win7?

        computer and its licensed for windows 7

        I use the same model and works fine

    • #3028889

      Check if CD works on another computer or try different disk

      by bimal_kumar_sanghi ·

      In reply to cd/dvd drive windows 7

      Try booting using the Windows 7 O/S disc when you turn the computer on
      Steps:
      1. Insert the O/S disc
      2. Shut down the computer
      3. Make sure CD/DVD is the first boot device in BIOS
      4. When you turn the computer on, you will get the message “Press any key to boot from CD”. Keep Pressing the Space key. If you some files being loaded then the CD/ DVD drive is functional. If not then its the hardware gone bad

      If it boots successfully. Escape the setup. Remove the CD. Restart your computer.

      Use Windows troubleshooter to fix the issue.
      If there is still an issue then it has to be with some firmware upgrade for the particular drive and you need to contact the manufacturer or get on the manufacturer’s website and download and install the firmware

    • #3028881

      Have you tried a Boot Disc

      by oh smeg ·

      In reply to cd/dvd drive windows 7

      And see if that works?

      If it doesn’t the drive has died and gone to [b]Silicon Heaven,[/b] and if it does work it’s a corruption in the OS in use here namely 7. 😉

      Col

      • #3027678

        boot discs do work

        by snuffy09 ·

        In reply to Have you tried a Boot Disc

        i will try and swap it out with another one

        • #3027636

          OK then you might like to try this first

          by oh smeg ·

          In reply to boot discs do work

          Quite often when you run into Hardware Issues with Optical Drives and Windows you need to flash the Firmware of the drive. 😉

          Col

        • #3027479

          hooked up external cdrom

          by snuffy09 ·

          In reply to OK then you might like to try this first

          still says the same thing in device manager

          must be OS corruption

        • #3025366

          Could try opening a different user account

          by oh smeg ·

          In reply to hooked up external cdrom

          And see if it still will not working. It could be something as simple as a Corrupt User Account. 😉

          Col

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