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Change of Icons

By avm1 ·
I faced a different peculiar problem in one of my clients' computer. The icons of the msoffice documents (word document, excel sheets, etc.), have their corresponding pictures in windows explorer. But when we load a word / excel and select file openmenu option, the open file box appears. In that box all the word documents have different icons other than msoffice's proprietory icons. The icons displayed are installed software icons of some other softwares. The client don't have any knowledge about registry or ini files. He doesn't do anything what he don't know. This error seems to be occured automatically. If we consider he did some thing with change icon option of the file properties, the another icon must be displayed in the windows explorer also. But explorer displays the correct corresponding icons.
Where is the error and how can we rectify it?

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Change of Icons

by dmiles In reply to Change of Icons

In the Explorers Window,chose Folder Options from the View menu,click the view tab,and then click Reset All Folders button,this should reset folders to their original state.
Hope this helps

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Change of Icons

by avm1 In reply to Change of Icons

I didn't say that explorer has a problem. I meant that my msword file open dialog box only has the problem. explorer works fine and displays icons correctly.

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Change of Icons

by dmiles In reply to Change of Icons

Try downloading the Office Service Pack,if this is not already done,could be a office problem that updating the service pack will fix.

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Change of Icons

by avm1 In reply to Change of Icons

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Change of Icons

by Lyf In reply to Change of Icons

I can't know what caused the problem originally - but have seen it happen before when the "Icon Cache" got corrupted.
I use a very simple fix for this problem:
TweakUI from Microsoft. Download it from any number of download sites, select the "Repair" tab (you may have to scroll way to the right), and then in the dropdown box, select "Rebuild Icons" and press the "Repair Now" button next to it.
Note - it also alows repair of many other areas, like fonts, associations, etc.
A great tool !
Hope this helps :-)

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Change of Icons

by avm1 In reply to Change of Icons

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by avm1 In reply to Change of Icons

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