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Computer won't boot from disk after DBAN wipe

By kwami42 ·
Hi, I'm a student who works for a nonprofit that refurbishes older, donated computers to loan or sell to people with disabilities. We use DBAN to erase all information from donated computers. With this particular PC (Dell Dimension 2400), after using the DBAN disk to wipe the hard drive, the computer now will not boot from the Windows XP installation CD. This is very odd since DBAN just worked without a hitch. The error message I get is the:

"Press F1 to retry boot, press F2 for setup menu."

I have used the boot menu to boot from CD using both F12 at startup and permanently using the setup options,and I have tried resetting the BIOS. This has never happened after the optical drive just worked perfectly with DBAN. There is only one optical drive installed.

Any ideas? Thanks!

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not surprising

by databaseben In reply to Computer won't boot from ...

the wiping could have pushed a failing hd over the edge and it may have to be replaced.

there is however another possibility, which is the partitions on the hard drive were unstable or crashed before the wiping occurred.

so the wiping could have crossed over into the boot manager.

in any case, try manually deleting any partitions it might still have, recreate them and re-format them as a last ditch effort before reinstalling windows or tossing the hd away.

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CD reading is more an art than a science

by robo_dev In reply to Computer won't boot from ...

Some CD drives can read silver-foil CDs but not gold as well, or vice-versa. Also, if a CD was burned at a low-speed, it may be easier to read vs. a factory-made CD.

Also, depending on how much dust, cat-hair, or cigarette smoke is inside that old computer, moving it around may have dislodged a dust bunny who is now lying spread-eagle across the CD-Lens, :)

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I've got one of those in an upstairs spare bedroom!

To get the optical drive to work, however, I had to replace it. The original optical disk
drive had been tortured by my grandchildren, who knows what was inserted into it!
Anyhow, my daughter gave it to me, non-working. I replaced the CD drive with a spare
I kept on hand and off it went!

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So what happens if you reinsert the DBAN Disc?

by OH Smeg In reply to Computer won't boot from ...

If that works then it has to be what you are using as a Install Disc not being read by the Optical Drive and if it doesn't the Optical Drive has died and gone to Silicon Heaven.

Col

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Are we talking apple to oranges?

by Charles Bundy In reply to Computer won't boot from ...

If this is an OEM winxp then it should be a cd. Is the dban media on a cdr as well? Reason I ask is that I had something similar happen installing win7. Turned out the cd laser was fine but the DVD laser was kaput. Thus it would read the dban cd but not boot off the win7 DVD.

Only other suggestion is the winxp disc is bad as you don't state if it worked in this drive prior to wipe.

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F2

by tcrom3 In reply to Computer won't boot from ...

Go to the BIOS and set everything to Default and try again. Is the disk you're trying to load Windows from a CD or DVD and what is the drive in the system. So many times I have clients try to load a DVD from a CD drive.............it doesn't work.

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Thanks, but...

by kwami42 In reply to Computer won't boot from ...

Thanks for all the responses so far. Both DBAN and the XP install disc are on CD-Rs. DBAN worked when I booted to it a second time. The XP install disc works fine in other computers so I don't think there's a problem with the disc.

Edit: I have also tried to replace the optical drive to no avail. Both drives were CD-R/DVD combo drives.

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Reponse To Answer

by HAL 9000 Moderator In reply to Thanks, but...

You've answered your own question here
DBAN worked when I booted to it a second time

The Drive works

The XP install disc works fine in other computers so I don't think there's a problem with the disc.

WRONG

You have over thought this one and while technically there may be nothing wrong with the XP Disc it doesn't mean that it will be readable in every Optical Drive it is placed into particularly if it's a Recorded Disc like so many Service Agents use to preserve their Originals.

There are many cases where recorded disc's are not readable in certain drives this started with the original CD Recorders which could only use one or two brands of Blanks and then generally speaking the expensive ones. When Burnable CD's first came out they cost $25.00 + for a Blank and that was when they where affordable for people to use. Prior to that they where far more expensive.

With your XP Install Disc flip it over and look at the Data Face.

What is it color?

Gold may be marginal some Blues are defiantly marginal with some drives. All you need do here is grab another Blank with a different Dye Lot and record the XP Install Disc and it should work. Just avoid the Super Cheap Blanks and get a brand name Blank to record. Or you can use the same blanks as used to make the DBAN Disc and that should work.

Col

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Edit, sorry

by kwami42 In reply to Computer won't boot from ...

Tried to edit this into last post but it wouldn't let me. I have also tried to replace the optical drive to no avail. Both drives were CD-R/DVD combo drives.

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This sounds crazy but it's from a DELL forum

by Charles Bundy In reply to Computer won't boot from ...

I would sure be interested in seeing if this works, as it sounds like it's not the DVD/CD or WinXP media.
----------------------------------------------------------------------------------------------------
WHEN THAT SCREEN F1 OR F2 SCREEN COMES UP MAKE SURE...
1) CAPS LOCK LIGHT IS ON
2) NUMBERS LOCK LIGHT IS ON
3) SCROLL LOCK LIGHT IS ON
ALL 3 LIGHTS ON KEYBOARD MUST BE ON...
THEN YOU PRESS ...
1) (ALT TAB) E
2) (ALT TAB) F
3) (ALT TAB) B
THE COMPUTER WILL RESTART ON ITS OWN AND THATS IT YOUR DONE.. BIOS ARE RESET... THANKS AND LATER.....

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