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Content Management Methodology

By E.Rick ·
I have a client who is interested in formalizing their website content management. I kind of described a process much like producing a newspaper, with various "editors" and "reporters", a "budget" for space (columns) etc, but the client wants something more substantial and formal than I'm able to describe. Anyone have a nice defined set of roles and responsibilites or business process. Or can you direct me to a reasonable resource for this (a book, a web-site, a defined methodology, etc.)
Thanks for your help.

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Content Management Methodology

by aiyengar In reply to Content Management Method ...

Dear Mr E Rick

First and foremost if a content has to be decided and worked upon for a new website then the pupose of the site has to be taken into account, which I presume you have already done that. Once having understood the prpose of the site a thorough evaluation needs to be carried out on existing sites that are available on the WWW in the same field and what are their products and services. Then comes a phase where taking into account point one and two, you will have to evaluate what will be the products and service your clients will offer and its unique seeling point which would compete with and have an edge over the other exising sites in the same arena. It is only after this one can design a content adaptable to the framework that has been developed.

We could assist you doing that in case you need and suport.

Regards
Ashok Aiyengar

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Content Management Methodology

by E.Rick In reply to Content Management Method ...

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by marcus In reply to Content Management Method ...

Mr E Rick

I feel your pain, my company is trying to do the same thing right now.. I look at our site and it is boring, I look at our competitors site and they are easy and interesting. So we are going through the same thing. I have some ideas on apperance of the site, but not content. From the resaerch I have done, I feel that basic white with either blue and black content and/or borders seems to be the best. When there is too much on the screen then content doesn't seem to be as important. Also I have noticed that all text is more likely to be read if it is cut nicely and neatly into the page, possibly even justified, but margins seem to be kinder to the eyes. Also a big part of a site these days, it sure wasn't before, is privacy. I would highly recommend throwing together a privacy statement and running by TrustE. And if they approve it then you can have their banner on the site. You can also use BBB online (Better Business Bureau). But this way customers/visitors willtrust you, because I

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Content Management Methodology

by E.Rick In reply to Content Management Method ...

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by KD_Morand In reply to Content Management Method ...

Yes - pain... but you will ultimately serve your client and your own interests by NOT re-structuring someone else's "guidlines."

Content management is related to how the site looks, but is more concerned with what, how it gets there and the ramifications (think 'risk management'.) Because of these criteria, each company launching a web site obviously has differing concerns.

Before too much time goes by, get back to the client and do a "concerns assessment." Like the needs assessment, yourclient will literally tell you the issues on the site he wants addressed.

Once identified, a clear Quality Assurance Protocol is fairly easy to develop following normal QA guidelines, which can then be accepted and formalized as the client's new Content Management Policy.

The client will feel accommodation (a good thing) and you will feel highly accomplished in the process.

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by E.Rick In reply to Content Management Method ...

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