General discussion

Locked

control Panel, Windows Explorer, Search...Locked

By jparchertx08 ·
I have XP Pro SP2.
I had adware and other problems and have run norton and sysbot MS Spyware and cleaned my
system but I can not access Control Panel; Windows Explorer; Search; Recycle Bin; My Computer; My Network; My Music. I can browse fron RUN on Start. The eror says 0x10040065 referenced memory at 0x00000000 the memory could not be written.

Everything else appears to be working.

I have tried sfc /scannow and that went OK but no results.
THanks
John

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by BFilmFan In reply to control Panel, Windows Ex ...

Turn off System Restore.

Reboot.

Scan again.

If the damage is bad enough, you may need to do an in-place Windows repair.

Collapse -

by jparchertx08 In reply to

I can do all of those functions through the RUN/Browse. My computer, desktop, my network, my documents. I just can not do them from the shortcut. Isn't there a mechanism/switch to stop someone from using these functions on the desktop???

John

Collapse -

by TALKIN In reply to control Panel, Windows Ex ...

hi, when I repair infected computers which have spyware/adware/viruses, there is several programs that I run to resolve the problems.
1. Switch off system restore,update your virus definitions, reboot in safe mode, (go to run type in msconfig, go to boot .ini tab and put a check mark in safe boot, do remember to come back to here and take check mark out when you have completed the next task)next run your antivirus program in safe mode, and delete whatit finds.
2.Download Spybot, update it, immunize, and then run search and destroy.(go to cnet.com)
2. Download adaware update it and then run full scan.(go to cnet.com)
3. Download Spysweeper by webroot an excellent product 30 day full free trial.
4. Download "hijackthis" by merijn http://www.spywareinfo.com/~merijn/downloads.html
run the scan. and copy it paste back here, for experts to read, .
5. If all of these procedures fail, make back up of all your important files and format the c drive as a last resort.

Collapse -

by purple713 In reply to control Panel, Windows Ex ...

Don't install spybot. Go to http://www.aluriasoftware.com/support/dut/. This program is better than spybot. Clean out any files in the Temp directories, and anything that was removed from the spyware programs check the registry and make sure it is remove from there as well. Make sure you log into the machine under safe mode and take off the hidden files and folders. Most spyware is hidden and can't be cleaned unless the hidden option is off. If you want more info, Send me an email. Hope this helps.

Collapse -

by rrosca In reply to control Panel, Windows Ex ...

The first thing I would do is defintely turn off system restore.

Boot into safe mode and see what happens. See if you can actually run the programs from your shortcuts.

Run hijackthis from tomcoyote.org.
go ahead and install spybot s&d and adaware from www.lavasoft.de. Make sure you run the latest deifintion. Keep in mind that neither one of these programs is comprehensive. Your best bet remains hijackthis.

Check out the hijackthis list and see what you can get rid of.

quickly, you can do a registry scan and see if anything naughty is hiding itself in the startup sequence. check out HK local machine - microsoft - windows - current version - run. Lots of spyware and viruses write to that key.

Before you reboot from safe mode empty the windows/prefetch folder. Lots of garbage in that folder. Good luck.

Collapse -

by HB_BC In reply to control Panel, Windows Ex ...

Since you have cleaned your system of Malware & virus and you are now locked of some item's. I would assume that the spyware or other problems you had may have disable key components when you removed them, such has ILookup can & will take the control panel if removed wrong.

So can you access any of the application in safe mode? If so you may want to check the Group Policy Manager to see if you have been locked out there. Go to run type gpedit.msc. If you can not access them in safe mode, I beleive you may be look at a restore or repair of windows.

Back to Windows Forum
6 total posts (Page 1 of 1)  

Related Discussions

Related Forums