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Could password resets become a thing of the past?

By lindamarie ·
I have been doing a series of articles on various help desk software options, and I came across this one that I think is unique. Believe me, I have used and I have seen plenty of them. What I am asking is, what if help desks no longer had to do password resets. How would this change your IT department. Do you think you would be out of a job? Here's my article:

http://www.helpdesknotes.com/2007/10/password_resets_could_they_bec.html

Here's an article by Computer Weekly:

http://www.computerweekly.com/Articles/2007/10/05/227254/liverpool-hospital-saves-staff-time-with-single-sign-on.htm

Here's a link to the software company offer this product.

http://www.imprivata.com/

Thanks for your input,
Linda Marie

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