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desktop freezes, no virus no spyware, looked at boot.ini

By outlawmech ·
I am having issue with my desktop and others on the computer,
it boots into windows and then it will freeze. doesnt matter what account I choose, it allows me no
access to desktop.
even turning on evga mode it freezes.
updated drivers on vidcard. checked spyware and antivirus,. no chng.
I even deleted my user account in system. It seemed to solve the issue,. But now, the smae again.

Anything besides format??

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All Answers

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Do a repair

by patb071 In reply to desktop freezes, no virus ...

Try repairing the OS. If you need directions tell us the os and someone can give them to you. Also can you get to the event log?

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Things to try

by cpubymike In reply to desktop freezes, no virus ...

Try booting into safe mode and do virus scans

-f8 while the os is booting and select safe mode

Run your scans.

Scan off-line with a Linux live iso

Check your power supply
Try pulling the modem if you have one and video card if you are not using onboard

If pulling video card solves try using it in a different machine if that one locks than you know its the card

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Check the memory

by Jacky Howe In reply to desktop freezes, no virus ...

You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If memory problems are found, try re-seating the RAM. If it doesn't work, replace the defective RAM.

You can use the Hard Drive Makers Testing Utility to Test the Drive which can be downloaded from below.
<a href="http://www.hgst.com/hdd/support/download.htm" target="_blank"><u>Hitachi / IBM</u></a>
<a href="http://support.wdc.com/download/index.asp#dlgtools" target="_blank"><u>Western Digital</u></a>
<a href="http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1" target="_blank"><u>Fujitsu</u></a>
<a href="http://www.seagate.com/support/seatools" target="_blank"><u>Seagate</u></a>
<a href="http://www.samsung.com/Products/Hard...ties/hutil.htm" target="_blank"><u>Samsung</u></a>

Let us know how you get on.

What did you use to check for Malware, Spyware and Virus activity.

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For checking Virus and Spyware

by outlawmech In reply to Check the memory

I use PandaSoftware for Antivirus. And the Lavasoft Adaware software.

Most of the time it catches stuff others miss. its worth the $$ at least for the years I have used it on Networks and home,.

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Try this along with the other suggestions and let us know how you go

by Jacky Howe In reply to For checking Virus and Sp ...

If you find anything with these tools, turn off System Restore and run them again in Safe Mode

Download Spybot - Search & Destroy and install it. Update it. http://www.safer-networking.org/en/download/index.html

Download Malwarebytes Anti-Malware, install it and update it.

<a href="http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe" target="_blank"><u>Malwarebytes</u></a>

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
<a href="http://malwarebytes.gt500.org/mbam-rules.exe" target="_blank"><u>mbam-rules</u></a>

I would keep scanning with it until it is clean by closing out and rebooting and running it again.

Run this Rootkit Revealer GMer
<a href="http://www.gmer.net/index.php" target="_blank"><u>Gmer</u></a>

FAQ
<a href="http://www.gmer.net/faq.php" target="_blank"><u>FAQ</u></a>

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