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Downloaded book chapter; expected book. Not received. ???

By CNSLarson-22616001467594013335560760219576 ·
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We downloaded the posted chapter of Email Archiving for Dummies, 2nd Edition on or around November 18 and expected--based on site information--that we would soon receive the book. It has not arrived.
Where do we need to send the "confirmation" message from TechRepublic in order to get service?
J and N Larson

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Well if you Had of posted this a few days ago

by OH Smeg In reply to Downloaded book chapter; ...

I could have helped you straight away. However with the new site design I'm still attempting to find my way around it.

But what should have happened is you should have received a E-Mail to your Nominated E Mail Address with a Download Link.

If you didn't receive this E-Mail and the Download wasn't a Pay For or on offer from TR Pro reapply for it. If it was a Pay For or you needed to be a Member of TR Pro you should have been taken to a Web Page to either Join TR Pro or make the required payment.

Since the Site redesign I'm still trying to find my way around and find what was here previously but if you look in on the discussion here started by Jason Hiner ands post a question there you may get an answer.

http://www.techrepublic.com/forum/discussions/102-340622?tag=forum-selector;discussion-table

Sorry but at the moment that's the best I can manage.

Col

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Site help

by seanferd In reply to Downloaded book chapter; ...

http://techrepublic.custhelp.com/cgi-bin/techrepublic.cfg/php/enduser/ask.php?p_sid=jrY7sVkk&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xMjYsMTI2JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*

Good grief. Everyone likes big, dumb URLs these days. Whatever, Site help and Feedback is at the bottom. Use it to ask a question of the Lords of TR.

Otherwise, how is it you are expecting a book? TR Pro member? New member? Order something?

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Request for Clarification

by OH Smeg In reply to Site help

That's one of the things that I've noticed is missing

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Request for Clarification

by OH Smeg In reply to Site help

That's one of the things that I've noticed missing.

The Site Feedback Link is no more.

Not quite sure how we are supposed to point people to that any more or for that matter report Spammers. Both of those links are no more. :_|

Col

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@ OH Smeg

by seanferd In reply to Downloaded book chapter; ...

Hm. Both those things, I can still find. Er, except at the third level in this question. I couldn't mark your post as spam, or reply to it, but I could mark my previous post as spam by using the Flag function. Site Help and Feedback is in the giant blue footer panel where the word "trending" is abused, below the second separator in the Services column. Then ya take a left and ya keeps on goin' pass the green barn...

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