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DVD drive problems

By Montman ·
New DVD-Rom drive shows up in Device manger as removable disk drive. Can any one help?

Info:

Athlon 1100 cpu
256MB RAM
Removable harddisk caddy for two hard drives
one Drive w/ Windows 2000 pro sp4
one Drive w/ Win XP SP1a
(on PRI IDE controller)

(2nd IDE controller)
52x CD-Rom Master
40x12x48x CDRW Slave


Purchased New Artec 16x DVD-ROM (Mod # DHM-G48)drive to replace 52x CD-rom as Master on IDE 2
IN Win2k pro DVD shows up in DEV MGR and explorer as removable Disk not as DVD-ROM. Will not read disk.

However when I swap out Win2k harddrive for XP hard drive DVD shows up fine in explorer and DEV MGR.

Uninstalled and reinstalled the Drive and drivers, Checked for drivers on Artecusa.com website only uses windows drivers. Made sure jumper settings were correct, Don't know what else to do.
Would like to For drive to work under both OS's
Any ideas would be greatly appreciated.

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by CG IT In reply to DVD drive problems

I have mine set up as the CDRW is master DVD slave on XP Pro and show up as a DVD drive. I also had that same configuration on W2K and W2K also labled the DVD drive correctly.

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by Montman In reply to

Poster rated this answer.

Tried that did not work.

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by jimjennings In reply to DVD drive problems

I do not know if you have already tried this already, if not , give this a try. Open the device manager and delete the drive from the device manager, then search for new hardware. When it comes up to install the drivers, make sure that you use the drivers you have been provided (don't let windows find the best software for the device). You may need to browse through the directories on the source disk till you find one that has the correct files, just use the back button and check each of the directories for the right inf. When you get it right it should display the correct name in the setup. I would then do a windows update to see if newer drivers are available.

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by Montman In reply to

Poster rated this answer.
Tried that.

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by TheChas In reply to DVD drive problems

You may need to update the IDE driver for the chip-set on the motherboard.

The driver for CD and DVD drives are actually part of the IDE driver for the motherboard.

If you did install the DOS mode driver for the old CD drive, you may need to remove it from the legacy system files to get the DVD drive to be properly recognized.

Chas

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by Montman In reply to DVD drive problems

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