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Easy to use (for end users) Trouble Ticket software

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Easy to use (for end users) Trouble Ticket software

bmalanowsky
I am looking for an very very simple trouble ticket software for my end users.

Ideally, something that 1. Doesn't require a login, 2. has a priority selection, 3. sends an email to me.

It can be as advanced on the back end as needed. The front end needs to be simple because if its not, the users wont use it.

I am looking at ZenDesk and Kayako and am thinking after I customize it, I may be able to make it to my liking.