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Email System Selection

By cpbram ·
I am trying to migrate from three email packages to one. The three are Lotus Notes, Microsoft Outlook and NOvell GroupWise. But I don't know how to develop a list of requirements to compare each system against. Can you provide me with a list of email system requirements? Or a list of questions I can ask each user community to develop their requirements?
Thanks,
Charles

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by Seeker2000 In reply to Email System Selection

How large is your network, How well do you know all three apps, How many users use MS,LN and GW.
Your training on which ever you choose is going to have to be up to date,Which do you feel you can administrate best, If not going by that, How many users will you have to train in say Lotus notes. My point here is your forest fires which are going to be created when you switch to one. You are going to get a lot of calls for a couple of weeks so which program do"YOU" feel you could handle the quickest? Also keep in mind which system the most virus's are written for. The latest virus that went around was Badtrans which outlook users did not even have to open to infect the systems. It is written to open automatically in both outlook and outlook express I believe!

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Email System Selection

by cpbram In reply to Email System Selection

I really need a set of requirements, both from the end user's point of view and IT's point of view.

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Email System Selection

by jereg In reply to Email System Selection

The first answer is right, however I would add that Exchange ties into a Windows network very well, while GW is extremely well intergrated with a Novell network. Notes is very flexable for groupware kinds of projects, but requires more administration work than the other 2. Also, many settings that are automatic in Exchange and GW must be done manually in Notes. Add to that Exchange is much more prone to virus attacks. The other thing you might consider is using GW with Outlook clients. Outlook has problems, be it might keep your users happy. They don't need to know what the engine is. But check with your users. They are the ones that use the features. At my company, one 2 or 3 people use the calendar in Outlook. No one else uses any other feature execpt email. There is no reason for me to consider Notes because we'll never uses the extra features it has.
Hope that helps.

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Email System Selection

by cpbram In reply to Email System Selection

I really need a set of requirements, both from the end user's point of view and IT's point of view.

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Email System Selection

by PENGUINSRULE In reply to Email System Selection

Keep in mind also that Notes will have a higher administrative costs associated with it.

You will have some costs for additional security with Outlook, but if everything goes well with your security implementation you should find that it is cheaper than the higher cost of Notes.

I think you will find that in general Outlook will integrate more easily into your environment.

Notes does have some nice features though. You may not necessarily want my opinions because I am incrediblybiased against Notes. I hate it with a passion. So, you don't really want my opinion, since I hate notes and since I'm a security person - I'd probably tell you to beef up your security and go with Outlook. But, I guess you wanted opinions... ??
Rick

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Email System Selection

by cpbram In reply to Email System Selection

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Email System Selection

by Shanghai Sam In reply to Email System Selection

You could consider the following on your evluation list

For the server
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1. Immunity from viruses and other fauna. So that downtime of the mailserver is zero. This actually is more of an OS level issue.
2. Support for IMAP the new mail protocol that's gaining popularity.
3. Features that would prevent spam, normally spammers obscure the from address.

For the Client
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1. Provision to configure multiple mail accounts
2. Provision to specify filters, especially multiple filters
3. The ability to peek at mail on the server before downloading them onto the local PC
4. Support for plain text and HTML mail, option to send mail in either or both formats with warnings built whenever HTML mail is sent and anoption to convert HTML to plain text.
5. The ability to specify domains and their mail formats (plain text or HTML) so that the coversion is automatic
6.The provison to choose whether the original message should be inline or an attachment during EMAIL forwards.
7. The provision to specify whether to include the original message or not while replying
8. Spell check features
9. Address collection from sent and received mails and the provision to specify the maximum number od addresses that should be collected.
10. Address completion features.
11. Provision to specify a seperate "reply to" address for mails
12. Provision to specify multiple Sending address for mail. This is useful if you want to reply to all mail that you popped fromsay yahoo.com with a diffrent mail id than the one you use for replying to your official mail.
13. Attaching seperate signatures to the diffrent mail boxes
14. Support for IMAP and POP3
15. Ability to use SSL
16. Ability to leave messages on theserver after popping.
17. Bells and whistles
Ability to change skins
Ability to play a sound or display visually when a new mail arrives
Ability to display emoticons

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Email System Selection

by cpbram In reply to Email System Selection

Thanks, this gets me started!

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Email System Selection

by SridharPandu In reply to Email System Selection

Contd...

18. Support for LDAP for address lookup

Best regards,

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by cpbram In reply to Email System Selection

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