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Epson CX 5400 All-in-One

By mcdmarmstrong ·
I am trying to install the above printer, it seems as thought the scanner drivers install but when the twain drivers begin to install it brings up a 16-bit subsystem error saying that this is not a sutable program to run in ms-dos and or windows based o/s. Can anyone help?

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by ReWrite In reply to Epson CX 5400 All-in-One

Completely uninstall all of the software/drivers per Epson's instructions and try a reinstall. With usb printers make sure that you install the software before connecting the printer. Here is a link to Epson's instructions for uninstalling the software:

http://files.support.epson.com/htmldocs/cx54__/cx54__rf/wwhelp/wwhimpl/common/html/wwhelp.htm?context=EpsonHelp&file=problem2.htm#wp1003430

Cheers.

RW

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by p.j.hutchison In reply to Epson CX 5400 All-in-One

Also, make sure Config.nt and Autoexec.nt exist in c:\Windows\System32 (copy from c:\windows\repair if missing).

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