General discussion

Locked

Error using mandatory profiles with NT 4

By mike_sterling ·
Part of my users get the following error when their screen saver kicks in using profiles
" Intialization of the dynamic link library C:\WINNT\SYSTEM32\USER32.dll failed. The process is terminating abnormally." This only happens on certain profiles.

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Error using mandatory profiles with NT 4

by RMmcp In reply to Error using mandatory pro ...

If these profiles are updating via a Domain Controller when the user logs on, then delete the user profile stored on their workstation and allow it to rebuild the next time they log on. It may even be something simple like the profile is calling fora screen saver that is not install on the workstation.

Collapse -

Error using mandatory profiles with NT 4

by mike_sterling In reply to Error using mandatory pro ...
Collapse -

Error using mandatory profiles with NT 4

by TomSal In reply to Error using mandatory pro ...

Your running SP5? I guess you didn't hear of about SP5. There are NUMEROUS flaws in the Service Pack 5 - Upgrade as soon as you can to SP6a. This is on experience btw, not heresy.

Also if you have some users getting this error, chances are that there is a "communication" breakdown. Remember that just because it says USER32.dll failed it doesn't have to mean its corrupt, it could mean it failed because it was looking to interface with something that wasn't there. I would go through the basics- check that all users are pointing to the correct path where your .MAN file is stored, make sure their logons are correct - they need to be on the DOMAIN of the .MAN file for instance.

If all else fails, replace the USER32.dll and re-register it if need be.

Collapse -

Error using mandatory profiles with NT 4

by mike_sterling In reply to Error using mandatory pro ...
Collapse -

Error using mandatory profiles with NT 4

by Robert K. Kuhn In reply to Error using mandatory pro ...

The last time I had a problem like this, I found that the system had run out of memory to create a new desktop heap for the service
being started.

Visit Microsoft's web site and do a search on their Knowledge Base for article # Q142676.

Assuming that this is still a problem.

Best of luck.

Collapse -

Error using mandatory profiles with NT 4

by mike_sterling In reply to Error using mandatory pro ...
Back to Desktop Forum
6 total posts (Page 1 of 1)  

Hardware Forums