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Excel Files

By frankbradley ·
I have a User (User A) who can open an Excel File when attached to an e-mail sent from User B. However, User A can not open this same file when attacheed to an e-mail sent from User C. Does anyone have a suggestions on what to look for first?

Thanks

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by Lizzy In reply to Excel Files

What versions of Excel are they all running and is User C using a later version and not saving in a compatible mode that A can open? An example would be that A has Office 97, B and C both have XP, but B saves with compatibility for 97 while C saves for 2000 or XP compatibility.
HTH

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